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The Account Manager develops new business, retains clients, plans customer accounts, negotiates deals, forecasts sales, and meets revenue targets. Responsibilities include prospecting, cold calling, proposal development, pricing, presentations, client relationship management, market analysis, industry networking, CRM administration, reporting, and collaboration with technical, marketing, and analytics teams. The role requires sales experience in labels or flexible packaging, strong communication and negotiation skills, and proficiency with CRM software and Microsoft Office.

Prospects and qualifies new business opportunities for packaging solutions, conducts outreach, schedules sales meetings and demos, supports presentations and proposals, gathers market intelligence, and maintains lead and pipeline records in CRM systems. The role collaborates with Sales, R&D, and Operations to communicate customer needs and expand MCC’s market presence. Occasional travel is required for customer visits and industry events.

Manage relationships with new and existing small-to-mid-tier customers, drive revenue growth, coordinate sales and operational activities, support forecasting and budgeting, ensure accurate pricing and billing, oversee order processing, and document sales activity in Salesforce. The role requires collaboration with customer service, graphics, production, technical, and accounting teams, along with periodic travel to customer sites and facilities.

Prospect and qualify potential customers, generate leads through calls, emails, and networking, and schedule sales meetings and demos. Support customer engagement by preparing presentations, proposals, and samples. Gather market and competitor intelligence, maintain accurate CRM pipeline records, and collaborate with Sales, R&D, and Operations teams to address customer needs and grow MCC’s packaging solutions market presence.