Manage strategic enterprise partnerships from onboarding through expansion and optimization. Own account health, retention, growth, KPIs, QBRs, risk management, store training, and product adoption. Analyze data to forecast meal savings, identify opportunities, and develop performance reports. Lead consultative client meetings, execute account strategies, coordinate with Sales, Operations, and Marketing, and advocate for customer needs while advancing food-waste reduction goals.

Conduct strategic prospecting and high-volume outreach to national brands and large franchises. Identify complex organizations, map decision-makers, qualify partnership opportunities, and secure high-value meetings for Key Account representatives. Manage Salesforce workflows, track activity velocity, follow handoff protocols, and collaborate with Business Development Managers on coordinated sales sequences.

Leads North American talent acquisition for sales, key account management, and marketing teams. Manages and coaches two recruiters, owns senior and high-volume hiring, partners with regional leaders on workforce plans, provides recruitment reporting, improves hiring processes and candidate experience, manages TA KPIs, and supports recruiting tools, initiatives, and projects.