Manages and grows customer accounts, builds relationships with decision-makers, identifies upgrades and retention opportunities, supports outside sales, conducts customer outreach, maintains CRM records, resolves concerns, and collaborates with sales, operations, installation, and customer service teams. The role includes territory travel and development toward an Outside Sales Representative position.

Manages and grows customer accounts through relationship building, proactive outreach, retention efforts, upgrades, referrals, and expanded services. Collaborates with outside sales, operations, installation, and customer service teams, maintains CRM records, addresses customer concerns, and travels within an assigned territory. The role develops account management and sales expertise with advancement potential into an Outside Sales Representative position.