Top Tech Jobs & Startup Jobs in Chicago, IL

The Open Deck Executive Solutions Manager will develop Arrive's Open Deck mode, enhance sales rep capabilities, manage projects, and build client relationships to increase service utilization.

Handle daily client account operations including load building, appointment scheduling, shipment tracking, carrier and customer communications, resolving exceptions, and collaborating with internal teams to ensure timely, accurate deliveries and maximize profitability.

As a Carrier Account Representative, you'll build and maintain relationships with carrier partners, focusing on customer service and performance metrics while partaking in continuous learning and mentorship programs.

Lead and grow Arrive's Open Deck business by pricing RFPs/spot quotes, developing sales strategies, expanding accounts, managing day-to-day operations, tracking KPIs, and driving continuous improvement and cross-functional collaboration.

Manage Mexico cross-border customer accounts: coordinate pickups/deliveries, carrier communication, accessorials, awarded lanes, committed capacity, transloads, and KPI-driven performance to maximize profitability and continuous improvement; understand FDA and SAGARPA processes as required.

The Senior Carrier Account Representative will manage relationships with freight carriers, negotiate loads, analyze market conditions, and support customer shipping needs.

Build and maintain relationships with open-deck carriers, prospect and book loads, collaborate with Business Development, operate Accelerate and CRM, manage accounts, meet service metrics, and grow open-deck revenue.

The Business Development Representative will manage accounts, create customized solutions, communicate with customers, and develop new business in Open Deck logistics.

Build, evaluate, and deploy NLP and LLM-based systems (text classification, information extraction, retrieval/RAG). Create evaluation frameworks, golden test sets, and annotation guidelines. Analyze performance, surface failure modes, partner on production deployment/monitoring, and document best practices while collaborating with cross-functional teams.

The role involves developing account management experiences, communicating with customers, providing logistic solutions, and managing operations for Open Deck accounts.