Top Tech Jobs & Startup Jobs in Chicago, IL

Lead a team of Customer Onboarding Managers while developing and implementing efficient onboarding processes for mid-market and enterprise customers. Collaborate with various departments to ensure smooth transitions and address client needs, all while improving customer satisfaction and onboarding metrics.

The Expansion Sales Development Manager at Tekmetric will lead outbound teams for two product lines, drive sales targets, coach team members, and collaborate cross-functionally, all while building and refining processes as the Payments motion is established.

Sell Tekmetric's integrated payments to auto repair shops through full-cycle sales: prospecting, demos, negotiation, closing, pipeline management, statement analysis, account retention/expansion, cross-functional collaboration, and event-based lead generation.

Lead and grow an inside sales team that services inbound leads through qualification, demos, and closing. Hire, train, coach, and mentor reps, manage CRM workflows and KPIs, collaborate with cross-functional teams, and optimize processes to hit quota and scale sales operations.

Manage and nurture partner relationships, evaluate opportunities, execute deals, collaborate with internal teams, and build relationships with executives to drive revenue for Tekmetric.

Build Tekmetric's education program from the ground up: identify and partner with trade schools, create curriculum and training materials, support instructors, equip sales with education messaging, collect feedback and metrics, and document a repeatable playbook for national expansion.

Design and implement scalable frontend solutions using JavaScript/TypeScript and React. Drive architecture discussions, ship features with minimal guidance, maintain code quality and styling standards, collaborate across agile teams, ensure performance and scalability, and manage end-to-end feature lifecycles in a fast-moving environment.

The Account Executive will drive sales growth, engage customers, collaborate with teams, and build community relationships for a cloud-based auto repair platform.

Lead strategy, roadmap, and delivery for Tekmetric's SaaS product for auto repair shops. Own user research, AI/ML product initiatives, cross-functional alignment, go-to-market coordination, and measurement of business outcomes. Train internal teams and iterate on features from concept through launch and optimization.

Own day-to-day workforce management for voice and chat: forecasting, scheduling, real-time queue/adherence management, AI chatbot performance monitoring, daily systems tuning, KPI reporting, and collaboration to optimize staffing and service levels.