Top Tech Jobs & Startup Jobs in Chicago, IL

Develops and manages partner enablement programs, training curricula, content, communications, webinars, events, and partner portals. Collaborates with product, customer success, marketing, and subject matter experts to improve partner engagement, knowledge transfer, and partner-influenced revenue. Tracks program KPIs, coordinates cross-functional deliverables, and evaluates enablement effectiveness across virtual and on-site initiatives.

Provides senior legal guidance for global payments and fintech operations, including product design, market expansion, payment regulations, cross-border funds flow, commercial agreements, treasury, settlement, and regulatory reviews. Partners with Product, Engineering, Finance, Risk, and Compliance teams to manage legal and operational risk, negotiate complex agreements, and develop scalable compliance approaches.

Drive enterprise sales growth for Blackbaud’s K-12 software, services, and training solutions. Identify and penetrate new accounts, manage complex consultative sales cycles, exceed revenue objectives, cultivate existing relationships, coordinate internal resources, develop proposals and demonstrations, maintain pipeline forecasts, and establish trusted executive-level relationships within customer organizations.

Provide proactive, customized consulting to Financial Edge NXT customers throughout their engagement. Develop adoption roadmaps, optimize business processes, support software releases and staff changes, manage a customer portfolio, and partner with Sales, Customer Success, and services teams. Contribute to new service offerings, improve customer experience, and serve as a Financial Edge NXT subject matter expert during sales activities.

Close inbound and outbound sales opportunities for Blackbaud’s CRM, SaaS, and fundraising solutions. Manage prospect relationships, qualify leads, deliver ROI-focused proposals, maintain pipeline and forecast data, collaborate across departments, monitor relevant markets, and consistently achieve monthly and quarterly sales quotas.

Manages enterprise sales activities within an assigned territory, develops account penetration strategies, builds executive relationships, and exceeds revenue targets. The role sells complex SaaS CRM and ERP solutions through consultative and solution-selling methods, acquires new business, expands existing accounts, coordinates internal resources, supports proposals and demonstrations, and maintains accurate sales pipelines and forecasts.

Supports customer operations systems and processes by gathering requirements, designing workflows, configuring Salesforce and related tools, developing user stories, supporting Agile ceremonies, analyzing customer health data, and identifying operational improvements. Partners with cross-functional and application teams to implement system enhancements, improve customer success processes, monitor adherence, and enable data-driven decisions.

Leads Blackbaud Institute research and insights programs from strategy through execution. Designs primary research, manages vendors and data collection, analyzes proprietary and external datasets, and translates findings into reports, thought leadership, presentations, and executive-ready narratives. Partners with marketing, product, communications, customer success, and leadership teams while representing the organization through conferences, webinars, media opportunities, and industry events. Uses emerging AI and content technologies to improve research workflows and content reuse.

Owns platform architecture, standards, data governance, integration patterns, and lifecycle decisions for Blackbaud’s Awareness to Revenue platforms, including Salesforce. Establishes shared technical direction across an Agile Release Train, defines architectural enablers and non-functional requirements, manages technical risk, and mentors engineering teams. The role partners with solution and enterprise architects, supports scaled Agile ceremonies, and ensures secure, reliable, operable platforms through DevSecOps and continuous delivery practices.

Leads Blackbaud’s global renewals and retention strategy across a large multi-product customer base. The role transforms renewal operations, customer engagement, team structures, processes, and systems while owning gross retention, net revenue retention, renewal rates, churn reduction, expansion, and recurring revenue performance. Responsibilities include applying AI and data science, developing segmentation and predictive risk models, managing complex enterprise renewals, shaping packaging and pricing, leading organizational change, and aligning Product, Finance, Legal, Sales, and Customer Success.