Top Tech Jobs & Startup Jobs in Chicago, IL

Partner with enterprise healthcare customers on post-sale integration and adoption initiatives. Provide guidance on EHR workflows, healthcare data standards, and Redox integration outcomes. Manage success plans, escalations, documentation, customer collateral, and product updates while identifying scalable solutions and expansion opportunities. Collaborate cross-functionally and monitor industry trends affecting healthcare technology customers.

Own pricing operations and Deal Desk execution for bespoke enterprise deals. Structure platform, connection, and transaction pricing; enforce discount guardrails; maintain pricing tools, CPQ workflows, documentation, and approval processes. Partner with Sales, Product, Finance, and Legal to operationalize pricing strategy, support negotiations, protect margins, analyze deal trends, and enable field adoption of pricing changes.

Build and own Redox’s provider-system customer success function from the ground up. Manage relationships with hospital IT and integration teams, increase provider engagement and referenceability, generate fast-pass introductions, identify direct commercial opportunities, and establish outreach and relationship-tracking processes. Report pilot results and collaborate with Customer Success, Sales, and Product. The role requires healthcare interoperability knowledge, autonomous relationship management, strong communication, and proficiency with customer success, CRM, and AI tools.

Own end-to-end delivery of complex healthcare technology and integration projects from kickoff through go-live. Translate technical requirements into execution plans, coordinate Engineering, Implementation, Product, customers, and partners, and manage risks, budgets, timelines, documentation, and status reporting. The role also improves project processes and tooling, supports requirements gathering, and ensures successful, on-time, in-scope delivery across concurrent projects.

Partner with healthcare customers throughout technical onboarding, guiding integration strategy, training, troubleshooting, documentation, operational readiness, and go-live. Manage multiple concurrent projects, collaborate with internal teams on success plans and escalations, create onboarding content, and advise customers on Redox tools, healthcare integration standards, clinical workflows, and EHR systems.

Manage and complete multi-week integration projects, troubleshoot data issues, and provide strategic guidance on implementation and project progress.

Lead technical sales for mid-market and enterprise healthcare prospects: perform deep technical discovery, independently scope integrations (HL7, FHIR, X12), design solutions, present demos/architectures, manage full sales cycle, collaborate with Product/Engineering, and ensure handoff to Implementation and Customer Success.