Manage auto repair claims from assignment through completion, coordinating with insurance carriers, vehicle owners, and repair facilities. Maintain accurate claim records and documentation, verify assignment details, address inquiries and complaints, and communicate by phone and email. Use multiple systems to process transactions efficiently while providing professional customer service. The role requires flexibility to work evenings, weekends, holidays, and extended hours as needed.

Manage a portfolio of eBay sellers by driving GMV growth, retention, listing quality, and account health. Monitor performance metrics, lead onboarding and training, troubleshoot marketplace and eLINK issues, coordinate cross-functional escalations, support sales demos, provide product feedback, and represent the company at industry events. The role requires marketplace expertise, analytical reporting, customer communication, and approximately 30% travel.