Manage and grow customer accounts by prospecting, quoting, and nurturing relationships. Develop account-specific strategies, secure carrier capacity, oversee freight operations, resolve shipment issues, and meet monthly revenue and margin targets while maintaining customer service KPIs.

Design and implement .NET/C# features integrating AI services (agentic workflows, RAG, vector DBs). Improve performance, contribute to architecture, use source control, participate in code reviews, and collaborate cross-functionally to deploy scalable AI-enabled solutions.