Top Tech Jobs & Startup Jobs in Chicago, IL

Serve as primary customer contact for Stord's Commerce software, owning end-to-end onboarding, activation, and adoption. Build scalable onboarding programs, training materials, and playbooks; monitor usage and ROI; coordinate cross-functional teams to resolve issues, influence product direction, and drive renewals and expansion.

Embed with internal teams to map workflows, design and ship production agentic AI systems that automate CX, finance, ops, and developer productivity. Build LLM integrations, observability, APIs, reusable automation modules, and data products to replace manual operational work.

Embed with internal teams to identify high-leverage manual workflows and build production-grade agentic AI systems, integrations, and automation (LLM-powered interfaces, observability, APIs, dashboards) that reduce manual effort across CX, finance, ops, and logistics.

Own product vision, strategy, and roadmap; convert ambiguous operational and commerce problems into clear requirements; partner with engineering and design to ship features quickly; define business-linked metrics; engage customers and stakeholders; and get close to operational realities (warehouses, carriers, checkout) to ensure product quality and impact.