Top Tech Jobs & Startup Jobs in Chicago, IL

Provide technical support and development for OSV enterprise applications. Investigate and resolve application issues, log and manage support tickets, develop and test fixes, monitor production, and produce technical documentation. Partner with development teams, product owners, and vendors to prioritize defects and deploy solutions while supporting Workday, Salesforce, SQL Server, and cloud-based integrations.

The Tax Data Specialist maintains tax profile data, processes update requests from customers, manages cases, and ensures accurate data input into multiple systems.

The Payroll Specialist II is responsible for managing payroll processing, resolving customer issues, and supporting payroll configuration and audits in a dynamic team environment.

Provide end-to-end Canada payroll processing for multiple managed payroll clients using Workday, handle cases and escalations, configure payroll components, support quarter and year-end audits and W-2 adjustments, lead client calls, maintain documentation, and meet quality and production metrics.

Conduct SOP adherence audits, test internal controls, analyze quality data and KPIs, document findings, support root cause analysis, create dashboards/reports, investigate escalations, and collaborate with business leaders on corrective actions and continuous improvement.

The Account Executive will engage with existing OSV customers to drive expansion and revenue growth, employing effective selling strategies and maintaining accurate sales data.

Process payroll settlements in clients' Workday applications, handle on-demand payments, maintain client support documentation, manage daily control reports, resolve treasury exceptions, and provide client-facing payroll support in a fast-paced environment.

Lead and execute subscription renewals for a book of Workday customers, partnering with Customer Success, Finance, and Sales. Define pricing, prepare proposals and contracts, negotiate terms, manage renewal tracking in Salesforce, forecast renewal metrics, and produce renewal KPI reports to maximize retention.

Lead tax data specialist providing queue and escalation management, subject matter support, QA review, Power BI report assistance, high-touch customer support, payroll tax data analysis, and team training to meet reporting and quality metrics.

Partner with customers to implement and configure OSV TaxEx, gather tax-related documentation, ensure federal/state/local tax setups accuracy, lead implementation projects, resolve data and scope issues, run checkpoints, and ensure successful transition to operations while driving customer satisfaction.