Top Tech Jobs & Startup Jobs in Chicago, IL

Serve institutional clients by delivering execution and liquidity solutions across spot and derivatives markets. Drive trading volume, build counterparty relationships, collaborate with Sales/Financing/Product teams, provide market commentary and real-time trade support, and inform product development. Role requires weekend availability and responsible use of generative AI.

Lead cross-functional technical programs to build and scale knowledge infrastructure for self-service, internal support, and AI-assisted discovery. Translate knowledge strategy into technical specs, APIs, schemas and delivery plans. Drive roadmap, dependency management, risk escalation, and launch-readiness while improving automation, metadata, CMS, and machine-readable knowledge to reduce manual work and scale support operations.

Lead cross-functional programs to transform customer support with AI-powered automation, agent tooling, analytics, and vendor evaluations. Define roadmap, size opportunities, set success metrics/OKRs, manage dependencies, and drive rollout/change management while partnering with Product, Engineering, Analytics, and Operations to deliver measurable CX improvements.

Design, build, and operate low-latency authentication and authorization services (OAuth, sessions, tokens, 2FA, account recovery). Lead technical designs, ensure strong security and observability, collaborate cross-functionally, simplify integrations, and mentor engineers while running production services with measurable SLOs.

Execute end-to-end risk-based operational and compliance audits (scoping, testing, reporting, remediation validation). Identify control gaps, perform root cause analysis, draft actionable recommendations, manage audit requests and stakeholders, validate remediation, and partner with Operations, Compliance, Risk, Finance, and Legal while maintaining third-line independence.

Lead end-to-end product design for Coinbase One membership across mobile and web. Own member home, engagement and retention flows, campaign expressions, and gamification. Partner with PM, engineering, and creative to ship iteratively and maintain cohesive cross-platform experiences; contribute to design critiques and team culture.

Lead design strategy and execution for Coinbase Loyalty (Coinbase One, CB1 Card, Advocacy). Manage and develop a team of product designers, drive 0-to-1 membership and rewards experiences, set design quality standards, partner with senior product and engineering leaders, and represent design in executive reviews.

Build and operate Coinbase's LLM and agent platform: unified model gateway, AI Hub, secure microVM agent runtime, knowledge base integrations, AI FinOps, observability and evaluation tooling, and production-grade agent deployments with teams across the company.

Own full-lifecycle recruiting for G&A, Customer Experience, EAA, and IT; source and build pipelines, partner with hiring managers, use data and analytics to improve hiring velocity, and help scale recruiting processes across global markets.

Build and maintain on-chain smart contracts and backend services for branded USDC-backed stablecoins. Own issuance, reserves, mint/burn, and rewards systems; drive architecture, security, and operational excellence; ship features with product and design partners and ensure well-tested, auditable production deployments.