Manage strategic customer relationships for a commercial insurance SaaS platform. Drive platform adoption, customer outcomes, account health, renewals, expansions, and cross-functional product feedback. Develop scalable customer success playbooks and adoption processes while addressing customer challenges and presenting solutions to business executives. Requires deep commercial P&C insurance knowledge, SaaS customer success experience, and proficiency with Salesforce, Zendesk, and Jira.

Sell Convr's AI-driven underwriting platform into large commercial P&C insurers. Identify, negotiate, and close enterprise SaaS deals with C-suite stakeholders, develop relationships, generate leads through networking/referrals, and leverage deep P&C underwriting or enterprise software expertise to drive revenue and inform product-market fit.