Top Tech Jobs & Startup Jobs in Chicago, IL

The Customer Success Engineer advocates for customers post-sale, ensuring value realization, engaging with stakeholders, and driving customer success initiatives.

Qualify and nurture inbound and outbound leads, schedule sales-ready meetings, research target accounts and contacts, run cold calls and email campaigns, log activity in Salesforce, and collaborate with sales and marketing to convert opportunities and meet territory quotas. Participate in training, customer meetings, and occasional events across time zones.

Drive territory sales by developing a business plan, owning the full sales cycle from lead generation to close, articulating value to technical and executive stakeholders, forecasting and hitting targets, creating demand in-market, and expanding accounts through channel and direct motions.

Own and run technical enablement programs for Solutions Engineers and Customer Success Engineers. Design and deliver onboarding, demos, PoV guidance, licensing/sizing/pricing training, and product positioning. Collaborate cross-functionally to align enablement with product launches, measure program effectiveness, and leverage AI and agentic workflows for just-in-time training and lab development. Support remote, global teams and occasional outside-hours duties.

Create clear, structured, and reusable technical documentation and in-product guidance for Cribl products. Collaborate with engineering, product, design, and support to produce documentation, evaluate AI-generated content, maintain style guides, and publish via Git-based workflows and static site generators while supporting enterprise users.

Senior individual contributor who designs, secures, automates, and operates core IT systems. Own identity/lifecycle, AWS-based IT infrastructure, ServiceNow architecture, automations, observability, endpoint management, and Tier 3 incident response. Partner across IT, Security, People, and apps to improve reliability, security, and scale; participate in on-call rotations and support audit readiness.

Partner with VARs to architect and scale Cribl telemetry solutions across enterprise accounts. Design and deliver technical enablement, workshops, and certifications; mentor partner SEs through sales cycles and POVs; help partners build Cribl-powered services and align internal sales and partner engineering to accelerate partner-led revenue.

Lead and deliver complex, cross-team AI product programs, drive agent-first SDLC adoption, ensure integration and operational readiness of AI workflows, define metrics, communicate risks and status, and standardize TPM best practices across Product and Engineering.

Lead and grow a senior engineering team building dashboards, notebooks, visualizations, and AI-assisted investigative tools. Partner with Product to drive roadmap and delivery, shape technical direction with staff+ engineers, mentor engineers, and ensure performance and scalability of analytical surfaces at enterprise scale.

The People Operations Manager will lead the configuration and administration of People systems, ensuring effective integration, workflow optimization, and data management, while supporting a global workforce.