Top Tech Jobs & Startup Jobs in Chicago, IL

Build and lead development of a customer-facing metric store for high-volume telemetry. Design scalable backend services, data models, ingestion pipelines, and query execution paths. Optimize query performance, storage efficiency, and system reliability. Collaborate with Product, Design, and Operations from architecture through production, mentor junior engineers, participate in on-call rotation, and help define testing, deployment, and operational practices.

As a Sales Engineer, you'll help customers understand Cribl's product value, demo the product, and document use cases while traveling up to 30%.

Support post-sales CX operations: own professional service operations, execute customer communication programs in Gainsight, develop/apply AI tools for automation, support CX programs, and collaborate cross-functionally in a hybrid role with occasional nonstandard hours.

Qualify and develop inbound and outbound leads, schedule sales-ready meetings, research target accounts, run cold outreach campaigns, maintain Salesforce, and meet meeting quotas while collaborating with sales and marketing. Occasional travel required.

Design, build, and maintain cloud-first, highly available infrastructure and tooling for Cribl's telemetry platform. Drive automation, reliability, scalability, and API-driven solutions across distributed SaaS systems, and participate in on-call and operational duties.

Design, prototype, and productionize Generative AI and LLM features across backend and frontend. Integrate ML models, fine-tune, perform prompt engineering, operate inference platforms, and support AI-based product launches while participating in on-call duties.

Lead and mentor a remote engineering team building high-scale, distributed data streaming systems for a SaaS telemetry platform. Drive technical excellence, participate in design and code reviews, manage project delivery, collaborate with product and operations, hire and grow talent, and support on-call/standby duties while ensuring customer-focused solutions.

Lead and scale a product management team owning platform roadmaps (identity, billing, lifecycle, developer experience, environment support) for SaaS and self-hosted offerings. Drive cross-functional collaboration, define product strategy, ensure platform scalability and extensibility, use data-driven decision frameworks, influence pricing and go-to-market, and hire and develop PMs.

Lead AI-native telemetry product strategy and roadmap, partner cross-functionally with engineering, sales, and field teams, use product and usage data to inform decisions, drive integrations with cloud and enterprise data tools, engage customers for adoption, and deliver high-value AI experiences across cloud, on‑prem, and hybrid environments.

Drive territory sales by developing a business plan, owning the full sales cycle from lead generation to close, articulating value to technical and executive stakeholders, forecasting and hitting targets, creating demand in-market, and expanding accounts through channel and direct motions.