Top Tech Jobs & Startup Jobs in Chicago, IL

Manage enterprise SaaS renewals by protecting and expanding annual recurring revenue. Develop renewal strategies, negotiate commercial terms, prepare offers, structure upgrades and Flex conversions, manage contracts, research customer utilization, forecast renewals, and mitigate account risks. Partner with enterprise sales teams and customer value architects while serving as a subject matter expert on subscription renewals and sales processes.

Manage enterprise SaaS renewals by protecting and expanding ARR, developing renewal strategies, negotiating commercial terms, preparing offers, and driving timely contract execution. The role partners with field sales and customer value teams, researches license utilization, structures Flex and upgrade scenarios, manages contract processes, identifies renewal risks, maintains accurate forecasts, and advises sales teams on renewal policies and subscription management.

Manages enterprise SaaS renewals by protecting and expanding recurring revenue, developing renewal strategies, negotiating commercial terms, preparing proposals, and driving contract execution. Researches license utilization, structures renewal and upsell scenarios, manages Flex activations, forecasts renewal risks, and partners with field sales and customer value teams. Serves as a subject matter expert on subscription renewals, sales processes, and business policies while using AI to improve workflows and decision-making.

Drive cloud security sales by partnering with regional sellers, positioning products for security and cloud personas, engaging customers during evaluations and post-sales, developing pipeline, supporting major deals, training internal teams, and providing product feedback. The role requires advising senior technical and executive audiences, managing cloud sales processes, presenting to large groups, maintaining cloud certifications, and traveling up to 50%.

Owns the strategy, roadmap, implementation, compliance, and continuous improvement of global time and absence programs. Manages Workday Time and Absence modules, leave policies, regulatory updates, payroll data flows, stakeholder collaboration, training, communications, and change management across global regions. Ensures accurate time tracking, leave administration, legal compliance, operational efficiency, and positive employee experiences.

Lead design, build, and deploy of large-scale data platforms for LLMs, RAG, and agentic AI systems. Hands-on coding, architecting fault-tolerant pipelines, establishing MLOps/DataOps best practices, mentoring engineers, and operationalizing research into production across Exabyte-scale distributed systems.

Leads internal and external compliance audits, assessments, attestations, and certifications across security, privacy, and enterprise frameworks. Develops system integrations and scalable automation to streamline audit and compliance programs. Communicates with internal and external stakeholders, evaluates risks, improves information security processes, and applies AI technologies to enhance workflows and decision-making.

Assesses customer Falcon environments, identifies security-standard misalignment, recommends remediation, and communicates directly with customers. Documents and resolves issues within SLAs, prepares service reports, partners with internal teams, and coordinates troubleshooting. The role requires cybersecurity experience, customer-facing communication, knowledge of Windows, Linux, and macOS, threat detection and incident response expertise, relevant education or experience, and cybersecurity certifications. Government customer requirements may include periodic drug testing and background and fingerprint checks.

Analyzes intrusions and adversary activity using endpoint and security telemetry, communicates findings to customers, conducts active and passive threat hunting, and researches emerging threats. The role also improves detection capabilities, investigates cloud and identity activity, builds tools, and collaborates with cybersecurity teams to protect customer networks from threat actors.

Develop and maintain SOAR playbooks, AI-powered workflows, and PowerShell/Python automation for Falcon Complete’s managed detection and response operations. Build security enrichment, remediation, forensic, and SIEM-integrated workflows; parse security data using JSON and regular expressions; maintain scripts with Git; and collaborate with SOC and engineering teams to improve analyst efficiency. The role also supports AI integration, incident response automation, and evaluation of emerging cybersecurity technologies.