Top Tech Jobs & Startup Jobs in Chicago, IL

Lead and develop a Salesforce engineering and administration team, oversee delivery planning and prioritization, align platform investments with business strategy, manage integrations, guide architectural decisions, and ensure operational excellence across releases, design reviews, and incident retrospectives.

Leads internal and corporate communications programs, including all-hands meetings, employee recognition, volunteer initiatives, executive communications, and enterprise-wide messaging. Partners with cross-functional stakeholders to develop communication strategies, drafts polished executive-ready materials, manages multiple projects independently, and anticipates stakeholder needs, communication risks, and operational challenges. Supports employee engagement and communications initiatives in a potentially regulated, public-company environment.

Supervise an outbound collections team by managing performance metrics, quality assurance, coaching, training, and employee engagement. Conduct meetings and performance reviews, identify trends, recommend productivity improvements, and support hiring and onboarding. The role requires leadership experience, financial or loan operations knowledge, strong communication skills, and the ability to manage tense situations effectively.

Process high-volume loan applications while meeting quality and compliance standards. Communicate with customers through inbound and outbound calls, email, and fax to verify information, request documentation, resolve issues, and maintain accurate account records. The role includes a three-week training program and requires strong communication, empathy, adaptability, multitasking, technology comfort, and the ability to work remotely.

Develop, deploy, and monitor fraud detection models and pattern-recognition pipelines using Python, SQL, machine learning, and large transactional datasets. Partner with Fraud Operations to refine models, reduce false positives and negatives, analyze emerging fraud trends, and improve underwriting and verification strategies. Communicate insights to senior stakeholders, apply AI in production, and lead team members and initiatives.

Own value-based bidding across digital marketing channels by building customer lifetime value models, integrating predictions with Google Ads and Meta, designing incrementality experiments, and advising Marketing on budget allocation, audience strategy, campaign measurement, and funnel performance. The role requires production-oriented machine learning, statistical analysis, automated data integrations, and collaboration with Pricing and Profitability teams.

Designs and maintains enterprise BI reporting, analytics applications, data marts, warehouses, and ETL/ELT pipelines. Partners with cross-functional stakeholders to gather requirements and deliver scalable solutions using SQL, Python, Snowflake, Airflow, and BI visualization tools. Leads initiatives through architecture, implementation, delivery, and support, while advancing AI adoption across the BI and data development workflow.

Lead development and independent validation of advanced credit risk models used for lending criteria and verification. Prepare validation reports, monitor model performance, support production releases, and improve validation methodologies through automation, data manipulation, machine learning, and programming. Provide technical guidance and mentorship while communicating quantitative findings to technical and business stakeholders.

Supervise loan application support representatives by managing performance metrics, quality, productivity, and customer experience. Provide coaching, mentoring, training, one-on-one meetings, and performance reviews. Identify performance trends, recommend improvements, support employee engagement, and assist with interviewing, hiring decisions, and onboarding. The role requires leadership experience, financial or loan operations knowledge, strong communication, and the ability to remain calm in high-pressure situations.

Contact customers with delinquent loan payments through high-volume inbound and outbound calls. Understand financial challenges, negotiate payment arrangements or settlements, resolve concerns using empathy and de-escalation, explain overdue-payment implications, follow required call flows and policies, and accurately document interactions and payment plans. The role is fully remote but limited to candidates residing in specified U.S. states.