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The Account Executive will drive sales by building relationships, generating leads, conducting demos, and closing deals in Muck Rack's Mid-Market segment.

Drive onboarding for mid-market and SMB customers to ensure fast time-to-value. Conduct daily onboarding calls, configure technical setup, document implementations in Salesforce, build stakeholder relationships, and iterate on processes to reduce churn and improve customer health.

As a Pooled Customer Success Manager, you'll support SMB customers by leading onboarding, training, and escalations while managing customer cases, driving adoption, retention, and satisfaction through collaboration and process improvement.

Manage and develop a team of salespeople in the Mid-Market segment. Responsibilities include owning team quotas, coaching, overseeing pipeline health, and collaborating with Sales Leadership on strategies.

As a Customer Onboarding Strategist, you will enhance customer onboarding by understanding business needs, guiding platform adoption, managing projects concurrently, and ensuring successful experiences for mid-market and small business clients.

The Communications Coordinator will manage communications tools and workflows, assist with marketing campaigns, research trends, and support events while ensuring timely responses and tracking metrics.

The Account Executive will focus on generating new business within the enterprise segment, achieving sales goals, managing the sales pipeline, and closing deals.