Top Tech Jobs & Startup Jobs in Chicago, IL

Lead operational execution and reporting for partner marketing campaigns. Manage communications, calendars, event participation, Salesforce campaign tracking, and process improvements. Deliver performance insights and partner program optimization while partnering cross-functionally and scaling operational workflows.

Design, build, and operate AI-driven, cloud-native distributed systems for high-volume document ingestion and search. Build Elasticsearch ingestion pipelines, message-based consumer services, containerized solutions on Azure/AWS using Docker and Kubernetes, improve reliability and observability, and contribute via code reviews, automated testing, and cross-team collaboration.

Lead modernization of global sales enablement: build and manage a four-person team, implement AI-powered microlearning and in-flow delivery, partner with sales ops and sales leaders, define KPIs (ramp time, adoption, confidence, revenue impact), manage vendors and enablement tech stack, and drive change management and adoption.

Manage and coach a Technical Account Management team to ensure high-quality, proactive support for Relativity customers. Oversee capacity planning, KPI performance, ticket and tenant health monitoring, on-call rotations, and cross-functional coordination with Product and Engineering. Drive service reviews, troubleshoot complex technical issues (SQL, Azure, VMs, storage, networking), and develop employees' technical and product skills while maintaining customer relationships and operational excellence.

Develop and operate scalable, secure full-stack cloud services and user interfaces processing petabytes weekly. Extend backend services and data pipelines, participate in design and code reviews, support reliability including on-call rotations and incident response, and collaborate with product and engineering teams to build AI-powered legal data solutions.

Lead strategic and product-focused UX research for Legal Data Intelligence products. Plan and run end-to-end research, market and competitive analysis, validate assumptions, inform prioritization, and translate insights into actionable product and design direction across diverse LDI use cases.

Lead and mentor a software engineering team, oversee product development, promote collaboration, and ensure competitive and innovative solutions.

Lead adoption for strategic enterprise accounts, acting as subject-matter authority on Relativity AI capabilities. Drive measurable adoption outcomes, shape playbooks and enablement, mentor specialists, influence product roadmap, represent the team externally, and deliver onsite workshops and executive briefings.

Lead adoption of Relativity's FOIA product for public-sector customers, owning end-to-end implementation, advising executives, driving measurable adoption using AI-assisted tools, mentoring teams, surfacing product gaps, enabling partners, and supporting complex FOIA workflows while maintaining required security compliance and travel for onsite customer engagements.

The Senior Technical Analyst collaborates with stakeholders and engineers to document requirements, ensure quality, and support SDLC activities, while being a trusted advisor on solution design and process impacts.