Top Tech Jobs & Startup Jobs in Chicago, IL

The Marketing Development Representative builds a sales pipeline, converts leads, and sets up product demos for the Account Executive, focusing on communication and collaboration with potential customers.

Qualify and engage prospects through outbound calls and emails, schedule product demos, conduct discovery conversations, manage pipeline with sales tools, and collaborate with Account Executives while continuously improving through coaching and training.

Drive product adoption and revenue by engaging existing customers, generating pipeline, booking demos for Pro Account Executives, and conducting high-volume outbound calls (~30/day). Discover customer needs, build rapport, collaborate with AEs, maintain accurate CRM/activity records, assist with reporting and ad-hoc requests, and support campaign execution and onsite visits.

Drive enterprise pipeline and support sales cycles for Strategic Accounts through outbound prospecting, lead qualification, campaign coordination, needs assessments, and internal stakeholder collaboration to progress deals and meet quota.

Design and prototype Back Office and Commercial SaaS experiences across desktop, tablet, and mobile. Conduct discovery research, user interviews, journey mapping, and testing. Collaborate with product, engineering, and research; mentor junior designers; use AI tools and Figma to iterate and ship high-quality, user-centered solutions.

Lead ServiceTitan's accounting product domain, owning vision, roadmap, and AI-powered features across AP/AR, GL, and ERP integrations. Manage and grow senior PMs, collaborate cross-functionally, validate with customers, and measure product quality, adoption, and business outcomes.

Manage long-term success of strategic, multi-location customers by building partnerships, driving product adoption, coaching users, analyzing engagement data, leading initiatives, handling escalations, and delivering business reviews and recommendations.

Design, build, and maintain enterprise integrations and automation using Workato (primary) and middleware. Architect REST/SOAP APIs, webhooks, batch and event-driven workflows, and integrate ServiceTitan, Workday, Salesforce, and ERP systems. Monitor and support integration operations, lead vendor projects, implement AI/ML API-driven processes, produce documentation, and contribute to integration platform architecture and governance.

The Customer Success Manager enhances customer satisfaction by managing accounts, resolving issues, guiding product utilization, and fostering long-term relationships to ensure client success with ServiceTitan.

Lead a team of 8–10 Enterprise Customer Success Managers to drive retention, expansion, product adoption, and measurable ROI. Provide coaching, set metrics and operational rigor, manage risk, collaborate cross-functionally, influence product strategy with customer feedback, hire and scale the team, and report on strategic priorities aligned with company OKRs.