Top Tech Jobs & Startup Jobs in Chicago, IL

Own technical client relationships for TransUnion Marketing Solutions audience engagements. Lead onboarding, implementation, workflow execution, issue resolution, escalations, and cross-functional coordination. Translate client requirements into configured solutions, analyze data flows and integrations, mitigate delivery risks, and educate technical and non-technical stakeholders. Apply AdTech, MarTech, audience platform, API, and digital advertising expertise while managing multiple client engagements and dependencies.

Leads complex billing adjustments and disputes, investigates billing failures and revenue leakage, performs root-cause analysis, prepares credit and debit memos, coordinates approvals across Sales, Operations, Finance, Legal, and IT, manages escalation reporting, supports mass adjustment uploads and audits, and coaches analysts on problem resolution and ledger accuracy.

Leads market planning and growth strategy for TransUnion’s Life Insurance business. Develops market-informed priorities, go-to-market strategies, value propositions, and thought leadership; translates insurance, actuarial, underwriting, and data concepts into executive recommendations. Partners with sales, analytics, product, and senior leadership to validate opportunities, reposition solutions, manage dependencies, and drive strategic initiatives. Represents the company in customer and industry engagements, with approximately 10–20% external engagement.

Leads U.S. issues management and crisis communications, developing internal and external response plans for reputational risks. Translates complex business, policy, and regulatory issues into persuasive narratives; supports government relations communications; builds reporter relationships; manages media inquiries, briefings, monitoring, and spokesperson training. Partners with internal teams, agencies, industry peers, and research organizations to execute communications campaigns and improve preparedness and performance.

Conduct applied AI research and develop automation, knowledge management, semantic search, retrieval, and reasoning systems. Build and evaluate proof-of-concepts, create frameworks for assessing AI risks and business impact, and collaborate with engineering teams to productionize successful concepts. The role explores agentic, causal, explainable, neuro-symbolic, and knowledge-enhanced AI, while contributing to publications and patents across financial services, fraud, risk, insurance, and marketing applications.

Build and operate production-grade AI-powered security automation, including agent orchestration, API integrations, data pipelines, remediation workflows, CI/CD security gates, dashboards, observability, and reliability controls. Lead technical direction for security tooling, mentor engineers, and collaborate with security and engineering teams to automate vulnerability remediation and improve operational outcomes.

Lead the vision, strategy, roadmap, and delivery of enterprise messaging products. Translate customer and market needs into scalable product capabilities, partner with engineering and data science teams, evaluate competitive and regulatory factors, and prioritize investments. Monitor adoption and performance metrics, lead cross-functional initiatives, support launches and customer engagements, and advance innovation in AI, analytics, automation, trust, and communications technologies.

Conduct red team, purple team, penetration testing, and threat emulation exercises across systems, networks, applications, and cloud environments. Identify vulnerabilities through reconnaissance, lateral movement, privilege escalation, phishing, social engineering, and adversary simulations. Develop custom scripts and tools, document findings, and communicate risks and recommendations to technical and non-technical stakeholders.

Supports international technology finance through quarterly forecasting, profitability and variance analysis, financial reporting, labor forecasting, investment analysis, and decision support. Partners with regional finance, Accounting, Technology, and senior business leaders to investigate financial performance, communicate insights, improve planning and reporting processes, and develop dashboards for non-Finance stakeholders. The role is hybrid, requiring at least two days weekly in an assigned office.

Oversee U.S. payroll tax compliance, reconciliations, notices, agency inquiries, filings, payments, registrations, and issue resolution. Coordinate with third-party payroll tax providers and partner with Payroll, HR, Finance, and other stakeholders. Support quarter-end and year-end processes, maintain audit-ready documentation and internal controls, research regulatory changes, and improve payroll tax processes to reduce compliance and financial risk.