Top Tech Jobs & Startup Jobs in Chicago, IL

The Bilingual Customer Care Advocate analyzes consumer files, manages fraud cases, responds to inquiries, and collects data for law enforcement, all while ensuring prompt resolution and maintaining data integrity.

The Data Scientist will analyze financial data, develop predictive models, and communicate insights to drive business initiatives in financial services. Responsibilities include mentoring junior staff and collaborating with cross-functional teams to enhance analytic products.

Lead strategy and planning for global Analytics Enablement, owning the 3-year strategic plan, revenue forecasts, corporate reporting, and cross-functional initiatives. Drive market intelligence, financial models, prioritization, and program management to support product growth, investments, and go-to-market activities while partnering with business and market leaders.

Responsible for building leadership capability at TransUnion by designing and executing leadership development programs, advising senior leaders, and measuring impact through assessments and coaching.

Lead go-to-market strategy, messaging, sales enablement, and launch execution for Identity, Audiences, and Measurement solutions. Collaborate with product, sales, and global teams, apply AI/ML-driven insights, track KPIs, run competitive research, and drive market awareness through events and thought leadership to grow pipeline and revenue.

Manage end-to-end carrier telephone number inventory lifecycle, perform audits and reconciliations, administer codes/blocks and routing records, maintain industry databases and regulatory reports, develop operational reporting and process documentation, support customer onboarding and data migrations, and drive automation, integration, and cross-functional initiatives to optimize numbering resources and service delivery.

Lead U.S. Compliance Advisory strategy and operations, provide senior risk-based regulatory guidance across product, sales and operations, oversee regulatory change implementation, issue management, exam response, policy governance, and build/coach a compliance team in a matrixed environment.

Lead a team evaluating new and existing data assets, standardize due-diligence and analytical methodologies, validate data quality and business value, partner with Product and Technology to support onboarding and OneTru cataloging, establish governance and lineage standards, and coach team members to drive data-driven product and revenue decisions.

Provide technical product support and consultative services for TransUnion Insurance Solutions during implementation and post-sale phases. Drive process improvements and automation (including AI) to scale operations, perform data analysis and client reviews, gather voice-of-customer insights, and coordinate with stakeholders to deliver actionable product enhancements and operational efficiencies.

Lead and coordinate a bilingual (Spanish/English) call center team, manage complex escalations, oversee daily operations and staffing, monitor KPIs (AHT, QA, adherence), deliver coaching and development, support hiring and training, and drive process improvements to ensure high-quality customer outcomes.