Top Tech Jobs & Startup Jobs in Chicago, IL

Lead onboarding and implementation of Trusted Call Solutions for enterprise and telecom customers. Serve as single point of contact, manage complex multi-quarter projects, translate business requirements into technical implementations, provide training and operational support, escalate and coordinate issue resolution, and partner with cross-functional teams to drive adoption and product improvements.

Lead international segment monthly and quarterly consolidation across ~30 countries, ensuring U.S. GAAP-compliant financial statements, SOX controls, intercompany accounting, and consolidated SEC schedules. Manage and mentor regional and offshore accounting resources, support M&A purchase accounting and integrations, coordinate internal/external audit requests, and drive process and technology improvements for the global accounting function.

Lead a global team to drive enterprise Salesforce adoption, enablement, governance, and value realization. Build roadmaps, partner cross-functionally, define adoption analytics and reporting, prioritize enhancements, and embed AI/automation to improve seller efficiency, pipeline quality, customer experience, and ROI.

Lead Global Consumer Solutions strategy and operating model; set AI and investment priorities; govern capital allocation and portfolio decisions; partner with Product, Technology, and Finance to translate strategy into multi-year roadmaps, financial targets, and execution cadence; run business operations, market and regulatory intelligence, and represent the business externally while building and developing a high-performing strategy and operations team.

Provide high-volume customer and carrier support for telecom products (caller ID, LNP, routing). Manage porting orders, tickets, SLA adherence, escalate complex issues, liaise with engineering, analyze KPIs, and support 24/7 operations.

Lead Cyber Defense program operations: build closed-loop learning from incidents, run post-incident reviews, define operational metrics, operate Detection Council, manage cross-functional initiatives, and deliver executive communications to drive measurable security improvements.

Define and manage the cloud infrastructure and platform roadmap, partner with Solutions, Engineering, DevOps, and Security to deliver scalable, reliable, secure, and cost-optimized platform capabilities. Lead lifecycle delivery from concept to implementation, prioritize automation and developer experience, establish success metrics, and promote governance, standardization, and platform adoption across the organization.

Lead global network strategy and execution for cloud, data center, and corporate environments. Drive modernization, automation, observability, resiliency, security, capacity planning, vendor strategy, and a service-based operating model while building and leading a high-performing global engineering organization.

Lead global technology operations to improve reliability, observability, automation, and AI-enabled operations across cloud, infrastructure, network, and platform teams. Drive incident and problem management, operational modernization, executive reporting, and build a high-performing global operations leadership team focused on service reliability and continuous improvement.

Lead and govern enterprise-scale GIO transformation portfolio, executing cloud and infrastructure modernization, establishing portfolio governance and executive reporting, driving service ownership and organizational change, coordinating cross-functional technology programs, vendor oversight, and delivering measurable transformation outcomes.