Top Tech Jobs & Startup Jobs in Chicago, IL

Leads performance, governance, strategy, and transformation across a global BPO vendor network. Owns customer experience, service levels, compliance, quality, analytics, escalations, and vendor accountability. Partners cross-functionally across Operations, Compliance, Product, Risk, Training, QA, and Workforce Management to deliver rollouts, migrations, regulatory implementations, and continuous improvement. Uses data and scenario modeling to diagnose gaps, prioritize interventions, and drive measurable outcomes.

Own and deliver highly available, low-latency backend identity systems supporting consumer onboarding, authentication, and verification. Lead quarterly team goals, guide engineers through ambiguous problems, collaborate with product and design partners, monitor system reliability, improve engineering standards, support on-call operations, and mentor team members. The role requires designing and launching distributed systems at scale using Python or Kotlin, AWS, MySQL, and Kubernetes.

Leads and develops a team of senior enterprise Account Executives selling complex solutions to major retail merchants. Owns pipeline, forecasting, deal progression, merchant acquisition, expansion, and revenue outcomes. Coaches strategic deal execution, builds executive merchant relationships, shapes enterprise retail go-to-market strategy, and partners cross-functionally across Product, Client Success, Marketing, Finance, Legal, and RevOps. Uses data, AI, automation, and modern sales tools to improve effectiveness. Travel supports merchant meetings, events, and team gatherings.

Manage the Loans Lifecycle software engineering team at Affirm. Set technical strategy, lead delivery of business-critical projects, ensure system reliability and operational readiness, establish quality standards, collaborate with product and analytics teams, and coach engineers. The role focuses on highly available distributed financial systems and audit-grade ledger technology using backend technologies including Python, Kotlin, AWS, MySQL, Spark, and Kubernetes.

Leads Affirm’s Marketing Services organization and long-term partner marketing strategy. Oversees marketplace, partner, and platform marketing teams; manages co-marketing investments, events, monetization programs, measurement frameworks, governance, and partner-funded initiatives. Collaborates with Product, Sales, Partnerships, Finance, Analytics, Legal, and other teams to drive merchant growth, improve return on investment, and strengthen strategic relationships. Builds scalable operating models and develops senior marketing leaders.

Develop and ship phased software projects for Affirm’s mobile card acquisition team. Collaborate with product, design, and analytics stakeholders; build web and mobile applications and scalable APIs; monitor operational metrics; support availability and on-call efforts; participate in code reviews, interviews, and team development.

Own go-to-market operations for a product line or segment, translating product, pricing, legal, and stakeholder inputs into executable field processes. Responsibilities include customer segmentation, eligibility analysis, contract dashboard management, playbook and tool development, launch adoption tracking, performance analysis, and risk identification. The role partners closely with Product, Legal, Pricing, Rev Ops, Sales, Client Success, and Analytics to drive strategic initiatives from rollout through adoption.

Develop and launch scalable full-stack search systems using JavaScript, TypeScript, Python, or Kotlin. Collaborate with engineers and stakeholders, balance delivery speed with system reliability, debug code, participate in code reviews, write tested and extensible software, and contribute to team growth and communication.

Designs and presents scalable technical solutions for enterprise merchants using Affirm’s payment platform. Leads technical discovery, solution architecture, custom integrations, demos, and pre-sales support while partnering with Sales, Engineering, Product, and partner teams. Builds customer trust, identifies technical risks, influences product development, creates enablement materials, and supports successful implementations. The role requires payments or fintech experience, strong API and enterprise architecture expertise, technical communication skills, and travel up to 30%.

Lead technical vision and strategy for Affirm’s Cards backend engineering organization. Architect scalable and reliable platforms, guide cross-team initiatives, champion AI adoption and engineering excellence, influence technical roadmaps, and mentor engineers through Staff level. The role requires strong architectural expertise, organizational leadership, project management, communication, and cross-functional collaboration.