Top Tech Jobs & Startup Jobs in Chicago, IL

Own customer implementation engagements from onboarding through go-live, combining project delivery with technical architecture and SDK/API integration. Manage timelines, scope, stakeholders, risks, and technical blockers while translating requirements into implementation plans. Build customer relationships, coordinate agencies and third parties, drive adoption and success metrics, document solutions, deliver training, and advocate customer needs to product teams.

Source, recruit, and hire Product and Engineering talent through the full recruiting lifecycle. Partner with hiring managers on talent acquisition strategies, maintain measurable recruiting processes, analyze pipeline metrics and dashboards, improve recruiting systems and employer brand, contribute to strategic planning, and mentor recruiting peers.

Build and own features for Braze’s high-scale user segmentation system. Develop Ruby on Rails backend and React frontend functionality, optimize MongoDB and ClickHouse queries, and work with large-scale data. Own medium-sized projects from requirements through production, collaborate with product and design teams, write automated tests, review code, and participate in on-call support. The role requires strong software fundamentals, database experience, ownership, and effective communication.

Owns and grows strategic enterprise customer relationships through renewals, upsells, cross-sells, and expansion. Develops account strategies, identifies whitespace opportunities, builds executive relationships, and coordinates Customer Success, Product, Services, Legal, Marketing, and Sales teams. The role requires managing complex organizations, presenting value propositions, driving adoption, achieving revenue targets, and maintaining deep knowledge of customer needs, technology architecture, and competitive threats.

Coordinates web marketing workstreams across SEO/AEO, CRO, and quarterly launches. Facilitates meetings, tracks decisions and action items, maintains backlogs and roadmaps, prepares stakeholder updates, escalates blockers, and supports launch planning. Partners across marketing, engineering, agencies, and business operations to align priorities, resources, timelines, and dependencies.

Leads the technical architecture, governance, and optimization of Braze’s global sales operations technology and data environment. Manages Salesforce and GTM tools, builds AI-powered automation and data pipelines, improves data quality, develops reporting frameworks, and supports account sourcing and enrichment. The role also leads process redesign, UAT, documentation, training, cross-functional data projects, and technical advising to increase seller productivity and revenue operations effectiveness.

Serve as a technical advisor during the sales process for Braze’s Media, Entertainment, Gaming and Sports segment. Lead product demonstrations, communicate strategic value, position AI capabilities, and build customer confidence. Partner with sales, marketing, security, and product teams, provide technical thought leadership, support sophisticated accounts, and mentor other Solutions Consultants. The role requires strong communication, curiosity, pre-sales or sales engineering experience, and travel up to 50% during peak periods.

Serve as a senior technical advisor during sales engagements for financial services customers. Demonstrate Braze capabilities, provide strategic and product expertise, communicate technical value through storytelling, collaborate with sales, marketing, security, and product teams, and mentor Solutions Consultants. Position BrazeAI capabilities and help prospective customers build confidence in the platform. The role supports the Americas business and requires up to 50% travel during peak periods.

Design, build, and own large-scale segmentation systems, data pipelines, APIs, and customer-facing dashboard experiences. Lead architecture and product decisions, improve performance, reliability, and cost, mentor engineers, collaborate cross-functionally, and maintain operational procedures for systems processing billions of users daily. The role requires hands-on technical leadership across distributed systems, high-throughput data platforms, and customer-facing products.

Leads Braze’s lifecycle marketing strategy across prospect and customer audiences, including onboarding, product adoption, engagement, retention, and expansion. Builds and develops a high-performing team, establishes segmentation and personalization strategies, drives experimentation, and creates measurement frameworks tied to business outcomes. Partners with Product, Product Marketing, Customer Success, Revenue, and Marketing Operations while advancing AI-enabled engagement programs and scalable operating processes.