Top Tech Jobs & Startup Jobs in Chicago, IL

The Solutions Engineer will drive security and privacy evaluations for enterprise clients, manage compliance questionnaires, advocate for security aspects in sales, and liaise with internal security teams to address technical inquiries and ensure deal momentum.

Serve as the primary technical advocate for a portfolio of named customers, owning platform integration, performance, escalations, and troubleshooting. Collaborate with Customer Success and Recurring Services to drive adoption, remove technical barriers, analyze support trends, run technical reviews, and transition clients from onboarding to ongoing support.

Lead Braze's community, advocacy, CABs, and customer storytelling to drive retention and expansion. Manage a senior team, integrate community signals into CS and product, measure program ROI, and scale advocacy and community platforms across regions.

Manage and mentor a global pre-sales Services Consulting team, partner with Sales and post-sales to scope service requirements, deliver pre-sales consultancy, build go-to-market materials, support deal cycles, and drive alignment on service packaging and pricing.

Lead and grow a BSA and TPM team to define and execute CX systems strategy and roadmap across Post Sales functions. Own vendor selection, implementations, AI adoption, data integrations, governance, budgeting, and stakeholder alignment to drive operational excellence and scalable CX technology.

As a Technical Account Manager at Braze, you'll drive the technical relationship with enterprise clients, ensuring successful product adoption and value realization. You'll collaborate with customer success teams and manage complex customer environments while advocating for technical solutions and best practices throughout the customer lifecycle.

The Senior AI Success Manager at Braze will drive customer success, manage executive relationships, and analyze business impacts of AI use cases through collaboration with teams and data-driven insights.

The Sales Operations Lead will optimize sales capacity, headcount planning, coverage models, and compensation plans, collaborating with various teams to meet growth targets.

Lead and scale a conceptually driven design organization, set and enforce a high creative bar, build systems and processes for design at scale, mentor emerging leaders, partner with strategy and cross-functional teams, and oversee visual identity, campaigns, digital experiences, motion, and production partners to ensure cohesive, insight-led brand work.

As a Senior Staff Engineer at Braze, you will lead technical initiatives in the Channels division, ensuring effective message delivery, mentoring engineers, and enhancing architectural quality while actively contributing to software development.