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The Marketplace Customer Success Manager at Upwork drives success for client accounts by analyzing data, building relationships, and delivering actionable insights for growth and retention.

As a Senior Account Executive, you'll drive sales cycles, build and manage pipelines, and conduct consultative calls to meet client needs.

The Senior Social Media Manager oversees Upwork's social media strategy, leading a team to enhance brand engagement and audience growth, while ensuring performance accountability and creative standards.

Join Upwork's Talent Community for potential roles. Submit your resume to be contacted for future positions aligned with your skills.

The role entails developing and executing pricing strategies to enhance revenue for Upwork, alongside conducting extensive market and data analysis to inform pricing decisions.

Define and execute Upwork's global payments strategy; lead payments, payouts, compliance, risk, and partner relationships; modernize payment rails and wallet infrastructure; drive AI-enabled automation to optimize costs, success rates, and customer experience; build and mentor a high-performing payments leadership team.