Top Tech Jobs & Startup Jobs in Chicago, IL

Administer Salesforce by managing the ticket queue and backlog, prioritizing requests, and delivering declarative solutions using Flow, validation rules, layouts, record types, permissions, reports, and dashboards. Support Sales and Marketing Operations stakeholders with campaign infrastructure, lead and contact routing, and end-user assistance. Document requirements, use AI-assisted tools, monitor backlog metrics, communicate timelines, and escalate development, security, or integration needs.

Build end-to-end fullstack features for Threat Narrative and Email Details, implementing backend APIs, data models, and React/TypeScript UIs. Integrate GenAI/LLM systems to generate explainable narratives, own SLAs/SLOs and observability, participate in design/code reviews, and collaborate with product and cross-functional partners to improve detection explainability and customer-facing experiences.

Leads Abnormal AI’s Enterprise Customer Success organization across the Americas, managing Directors, Managers, and Customer Success Managers. Responsibilities include developing customer success strategy, driving retention, adoption, expansion, and value realization for enterprise customers, strengthening executive relationships, overseeing escalations, improving customer health forecasting, and partnering with Sales, Renewals, Support, Product, and Engineering. The role also coaches leaders, scales processes, represents customer needs, and requires up to 25% travel.

The Sales Development Representative will initiate contact with potential clients, identify needs, and qualify leads, aiming to meet sales targets while collaborating within a sales team.

Own the full-cycle sales process for mid-market cybersecurity customers, from prospecting and pipeline generation through contract closure, renewals, and expansion. Manage a defined territory, exceed new ARR quotas, qualify customer needs, present ROI-driven value, and collaborate with Sales Engineering, Product, Marketing, and Customer Success. The role requires disciplined selling, effective stakeholder engagement, and comfort working in resource-constrained environments.

Lead and expand an enterprise sales team, develop strategies for growth, manage key metrics, and close complex deals with executive stakeholders.

The Transformation Strategy Manager leads AI-driven process redesign, translating transformation strategies into requirements, managing initiatives across functions, and owning performance analytics to ensure successful adoption and measurable impact.

Manage and grow an enterprise portfolio (Fed/SLED), drive adoption and ROI of the Abnormal platform, develop strategic success plans, identify expansion opportunities, build executive relationships, monitor health and mitigate risk, and collaborate cross-functionally to ensure renewals and customer satisfaction.

Serve as primary customer liaison to drive onboarding, adoption, retention, and ROI. Build executive relationships, deliver QBRs, monitor health, manage escalations, coordinate cross-functional teams, and promote product adoption and roadmap alignment to maximize customer value.

Own outbound field motion for Identity Threat Protection launch, validate messaging in live deals, synthesize field intelligence into product recommendations, run adoption diagnostics, and provide technical escalation support for complex identity situations.