Top Tech Jobs & Startup Jobs in Chicago, IL

Sell Abnormal AI’s cybersecurity SaaS solutions to enterprise accounts with more than 3,000 mailboxes in the Philadelphia territory. Responsibilities include prospecting, building pipeline, qualifying opportunities, presenting solutions, negotiating complex contracts, closing new business, driving renewals and expansions, and maintaining accurate sales-system data. The role partners closely with sales engineering, customer success, product, marketing, and BDR teams while achieving or exceeding annual recurring revenue quotas.

Owns end-to-end media relations strategy and execution across technology, business, cybersecurity, and non-traditional media. Responsibilities include building reporter relationships, managing proactive and reactive outreach, supporting product launches and threat intelligence coverage, developing Q&As and bylines, preparing executives for interviews, drafting executive communications, and partnering with Marketing to identify compelling stories.

Own monthly revenue close activities including reconciliations, rollforwards, journal entries, and audit-ready workpapers. Lead revenue close deliverables, investigate and resolve accounting issues, support external audits, partner with Deal Desk/FP&A/Legal, and drive process improvements through standardization, automation, and AI-enabled workflows.

Serve as the primary technical advisor in enterprise sales cycles, leading discovery, architecture discussions, product demonstrations, competitive research, and Proof of Value programs. Translate security technology into measurable business outcomes, address email and identity security challenges, educate sales teams and partners, and guide enterprise stakeholders toward successful outcomes. The role requires expertise in SaaS security, networking, email infrastructure, identity services, modern threats, and customer-facing technical communication.

Leads and grows a regional enterprise sales team, including recruiting, coaching, pipeline generation, forecasting, account strategy, channel development, and performance management. Partners with Sales Engineering and customers to drive product validation, retention, expansion, and referrals. Personally engages senior executives and closes complex enterprise deals, including transactions exceeding $1 million, while ensuring disciplined execution against revenue and productivity goals.

Partner with Marketing to lead budgeting, forecasting, and financial analysis. Build scenario-based models, deliver budget-vs-actual reporting, identify cost optimization, and provide data-driven recommendations to senior leadership using AI and automation tools.

Serve as the primary technical advisor in mid-market and enterprise sales cycles. Lead discovery, architecture discussions, product demonstrations, competitive research, and Proof of Value programs. Translate security technology into measurable business outcomes, address technical objections, educate stakeholders and partners, and support AI security solutions across email and identity. The role requires expertise in SaaS security, email infrastructure, networking, identity, threat detection, and customer-facing technical communication.

Own the global renewals strategy, operating model, revenue retention, forecasting, and expansion motion for a B2B SaaS cybersecurity platform. Lead and develop the renewals organization, establish segmentation and playbooks, manage renewal negotiations and escalations, monitor retention metrics, improve forecast accuracy, and partner with Customer Success, Sales, Operations, and Finance. Build scalable processes and leverage AI tools to improve renewals and post-sales performance.

Administer Salesforce by managing the ticket queue and backlog, prioritizing requests, and delivering declarative solutions using Flow, validation rules, layouts, record types, permissions, reports, and dashboards. Support Sales and Marketing Operations stakeholders with campaign infrastructure, lead and contact routing, and end-user assistance. Document requirements, use AI-assisted tools, monitor backlog metrics, communicate timelines, and escalate development, security, or integration needs.

Leads Abnormal AI’s Enterprise Customer Success organization across the Americas, managing Directors, Managers, and Customer Success Managers. Responsibilities include developing customer success strategy, driving retention, adoption, expansion, and value realization for enterprise customers, strengthening executive relationships, overseeing escalations, improving customer health forecasting, and partnering with Sales, Renewals, Support, Product, and Engineering. The role also coaches leaders, scales processes, represents customer needs, and requires up to 25% travel.