Top Tech Jobs & Startup Jobs in Chicago, IL

Provides technical and non-technical support for Okta Customer Identity Cloud SaaS customers, resolving issues within SLAs and maintaining strong client relationships. The role advocates for customers, collaborates across departments, provides best-practice guidance, and supports 24x7 service through weekend shift rotations. It is designed for new graduates with foundational software development, web protocols, security, authentication, authorization, and programming knowledge.

Design and prototype developer-focused identity products in code. Rapidly explore directions using AI tools, refine components in a React/Next.js codebase, simplify complex authorization and SDK workflows, and raise design craft across the org while advocating for the customer.

Generate qualified sales meetings through account research, inbound lead engagement, outbound prospecting, discovery conversations, and coordinated campaigns with Marketing and Account Executives. Maintain accurate Salesforce records, meet activity and pipeline goals, and continuously improve prospecting processes through cross-functional collaboration and coaching.

Supports Auth0 and Okta customers through proactive product activation, security adoption, webinars, inbound technical responses, and best-practice guidance. Partners with Support, Customer Success, and Digital Growth teams to remove adoption roadblocks and improve customer outcomes. The role includes customer research, reporting, data analysis, certifications, and learning IAM, SaaS, cloud infrastructure, integrations, and digital security. It is a hybrid, customer-facing position based in Chicago.

Lead architecture and implementation of Okta-based enterprise IAM, including adaptive MFA, federation, cloud IAM guardrails, automation, and machine identity security across AWS, GCP, and Azure. Mentor engineers, govern identity controls, support audit compliance, provide technical leadership, and drive secure adoption of AI agents and service-to-service authentication. Occasional travel is required.

Lead strategy and business cases for Okta's cloud infrastructure products, collaborate with engineering, sales, and marketing to launch and price offerings, perform market research, and act as the resiliency and scale SME in customer escalations and executive briefings.

Designs and implements Okta identity solutions for enterprise customers. Leads requirements gathering, discovery workshops, technical architecture, functional and system specifications, solution design, and implementation oversight. Acts as a trusted customer advisor, translates business needs into actionable strategies, supports project planning, conducts health checks, and communicates technical information to executives and nontechnical stakeholders. Requires extensive IT architecture, consulting, IAM, cloud, application integration, and customer identity experience, with travel up to 50%.

Lead go-to-market and lifecycle marketing for Okta Device Access. Own positioning, messaging, launches, field and partner enablement, customer adoption, and expansion strategies. Translate identity, authentication, device-security, and operating-system capabilities into compelling customer value. Partner cross-functionally with Product, Engineering, Sales, Customer Success, Pricing, and partners to shape commercialization, enable deployments, and measure adoption, launch performance, pipeline influence, and customer outcomes.

Design and execute innovative digital experiences for okta.com, translating marketing briefs into engaging, brand-consistent work. Collaborate with creative, UX, strategy, content, development, and production teams; present concepts, incorporate feedback, maintain design quality, and support digital storytelling through visual and written expression. The role requires strong copywriting, communication, organization, design-system expertise, and a high-quality portfolio.

Build and manage highly available Kubernetes platforms on AWS. Responsibilities include Kubernetes and Helm platform creation, Terraform infrastructure automation, Karpenter scaling, Istio service mesh management, CI/CD enablement, incident response, security, compliance, monitoring, cost optimization, troubleshooting, and documentation. The role supports multi-region cloud environments and requires federal-environment access eligibility, U.S. Person documentation, and occasional travel for in-person onboarding.