Top Tech Jobs & Startup Jobs in Chicago, IL

Own Growth Finance reporting, performance management, financial modeling, and investment analyses for marketing and growth initiatives. Partner with cross-functional teams to evaluate ROI, payback, customer and asset growth, and resource allocation. Modernize finance processes through automation and AI, develop leadership reporting, synthesize complex data into actionable insights, and provide clear recommendations to senior leaders.

Analyze short-term staffing performance across a 1–90-day horizon. Identify forecast variances, performance gaps, and operational inefficiencies; develop reports and models; recommend staffing adjustments; support real-time planning during critical events; and improve workforce planning processes through automation and scalable decision-making.

Provides advanced customer support for options, margin, and event-contract trading issues. Resolves escalated concerns, de-escalates customers, analyzes trends, contributes to knowledge bases and training, and collaborates with Product, Compliance, and Engineering teams to improve customer experience and platform functionality. Requires active Series 7 and 63 licenses, with Series 3 required within 120 days. The role includes overnight remote shifts after onboarding and supports active traders.

Provides overnight customer support for complex options trading, margin, and event contract issues. Resolves escalated cases, explains trading products, identifies customer trends, and collaborates with Product, Compliance, and Engineering teams. The role also contributes to knowledge bases, training, onboarding, process improvements, and customer experience initiatives while maintaining regulatory compliance. Series 3 licensure enables event contract support.

Investigate bank and credit card fraud involving transactions, identity theft, account takeover, wire transfers, payment fraud, and check fraud. Analyze financial records, identify suspicious patterns, conduct interviews, gather evidence, and collaborate with Compliance, Risk, Legal, and Operations. Apply FCRA and other regulatory requirements, document findings, resolve cases, communicate with customers, and maintain confidentiality while supporting fraud prevention and compliance.

Supports compliance operations for Robinhood Asset Management’s investment advisory business. Responsibilities include implementing regulatory policies, validating supervision and controls, resolving complaints and client inquiries, identifying risks, building compliance workflows, testing books and records, establishing information barriers, and addressing conflicts of interest. The role collaborates across teams to support compliant product launches and improve customer-facing advisory services.

Lead content strategy, taxonomy, governance, and communication architecture for complex financial trading products. Design high-stakes regulatory and risk-mitigation experiences, govern AI-generated financial content, translate SEC and FINRA requirements into product direction, support new financial instrument launches, establish accuracy standards across platforms, and mentor junior designers.

Provide advanced customer support for options and margin issues, resolve escalations, develop subject-matter expertise in derivatives, collaborate with Product/Compliance/Engineering, contribute to knowledge bases and process improvements, and support Event Contracts after obtaining Series 3.

Provides advanced customer support for options, margin, and event-contract trading issues. Resolves escalated cases, de-escalates customers, analyzes customer insights, improves support processes, contributes to knowledge and training content, and collaborates with Product, Compliance, and Engineering. Requires financial-services customer experience, active trading or trade-desk experience, Series 7 and 63 licenses, and familiarity with CRM tools.

Support daily operations for futures and prediction markets, including clearing, settlement, reconciliations, issue resolution, regulatory reporting, and risk analysis. Help establish operational processes, tools, documentation, and workflows while collaborating with clearing firms, exchanges, vendors, and internal teams such as Risk, Legal, Compliance, Finance, and Engineering. Assist with audits, streamline workflows, and resolve trading and operational issues.