Top Tech Jobs & Startup Jobs in Chicago, IL

Investigate and resolve high-visibility, escalated customer cases for executive, regulatory, or public channels. Collaborate with Compliance, Legal, and leadership, perform root-cause analysis, de-escalate sensitive situations, and manage social media and public-platform incidents to protect customer experience and brand.

Manages daily margin calls, margin sellouts, account risk, intraday alerts, reconciliations, escalations, interest rates, and operational testing. Communicates with customers, supports critical incidents and on-call coverage, maintains SOPs, and partners with clearing, product, compliance, international, and engineering teams to improve processes, automation, and regulatory compliance.

Lead implementation of a Treasury Management System and automation workflows, maintain global daily cash position and direct cash flow forecast, manage bank accounts/KYC and wire settlements, ensure SOX controls and audit readiness, optimize cash strategies, manage banking portals, provide backup for forecasting and bank account database, and support cross-functional treasury initiatives and on-call monitoring.

Lead firm-commitment underwriting operations and retail new-issue distribution, ensuring compliance with FINRA rules across deal lifecycle. Supervise due diligence, pricing, allocation, settlement, WSPs, and reporting while partnering with Compliance, Finance, and Trading Operations. Advise on underwriting operations technology and maintain supervisory controls.

Leads the global benefits strategy, design, implementation, compliance, renewals, vendor relationships, process automation, and employee experience programs. Oversees health, welfare, retirement, leave, and voluntary benefits across jurisdictions; partners with Legal and Finance; manages M&A benefits due diligence and integration; and builds a high-performing benefits team.

Lead design and delivery of people analytics products using predictive models and language models. Build unified workforce data models, semantic layers, governance, continuous listening & survey frameworks, and enforce experimental and psychometric rigor to inform talent, retention, and team-performance decisions.

Support Employee Relations operations by assisting with investigations, case management, documentation, reporting, and cross-functional coordination. Help prepare training materials, manage severance and accommodation logistics, monitor ER inbox, and ensure compliance with employment laws and company policies.

Identify, engage, and build pipelines of executive- and senior-level talent via market mapping, targeted outreach, and relationship-building. Partner with recruiters and leaders to define profiles, manage executive searches in Greenhouse/Gem, analyze sourcing data, and refine strategies to support succession and long-term talent planning.