Top Tech Jobs & Startup Jobs in Chicago, IL

Own the multi-year vision and end-to-end software install experience for Samsara devices. Drive install correctness metric, design guided install and verification flows in the Samsara Fleet app, build intelligence to verify hardware installs, provide fleet readiness visibility, run customer install observations, and translate findings into roadmap across hardware, firmware, and software.

Build and govern design system components, patterns, tokens, guidelines, evaluations, and AI-assisted design and code generation workflows. Ship accessible, responsive, high-performance web and mobile interfaces while ensuring design decisions translate reliably into maintainable code. Establish contribution, governance, and deprecation models; gather user feedback and usage data; and collaborate with designers, engineers, and product managers to improve system quality and adoption.

Lead large, ambiguous product design initiatives across multiple product areas from problem framing through launch and iteration. Define interaction patterns and visual systems, engage strategic customers, leverage AI tools, ship code across design systems, web products, and mobile apps, mentor designers, and partner with senior leadership.

The Director of Field Sales Engineering leads a team focused on incubating new products, driving adoption, and ensuring cross-functional collaboration to deliver technical value to customers.

Owns platform product operations for Billing, Org & Auth, and Security teams. The role identifies enterprise-readiness gaps, connects platform investments to ARR, analyzes structured and unstructured data, and builds internal data and AI products. Responsibilities include roadmap prioritization, revenue-impact analysis, repeatable workflows, executive recommendations, and end-to-end ownership of tools and projects. Candidates need 8+ years of relevant experience, strong analytical and product judgment, and a record of shipping useful solutions tied to business outcomes.

Lead the technical direction of Samsara’s shared geospatial platform. Build scalable data ingestion and processing pipelines, map data models, spatial APIs, map-matching and routing foundations, and reusable platform capabilities. Scale storage, querying, and computation for real-time features, consolidate team-specific solutions, mentor engineers, lead cross-team technical projects, and represent the company in the geospatial community.

Build and maintain reliable data pipelines, computed tables, and scalable data models using SparkSQL and PySpark. Integrate IoT, product, customer, external, unstructured, and ML-related data into a central data lake for analytics, causal inference, model training, and dashboards. Ensure high data quality and uptime while collaborating with data science, analytics, AI/ML, and engineering teams.

Owns high-severity customer finance escalations from triage through resolution, coordinating cross-functional teams and executive communications. Analyzes escalation trends, leads process-improvement programs, improves workflows and dashboards, coaches frontline teams, and drives systemic issue prevention. Success is measured through faster resolution, improved customer satisfaction, SLA adherence, and permanent resolution of recurring problems.

Own complex customer escalations from triage through resolution, coordinating cross-functional teams and executive communications. Analyze escalation trends, quantify business impact, and lead programs improving workflows, SLAs, tooling, reporting, and customer-facing processes. Coach frontline teams on de-escalation and prevention, deliver post-mortems, and ensure accountability for follow-up actions. Success is measured through faster resolution, improved customer satisfaction, systemic issue elimination, documentation quality, and SLA adherence.

Own complex customer escalations from triage through resolution, coordinating cross-functional teams and executive communications. Analyze escalation trends, quantify business impact, and lead programs that improve workflows, tooling, reporting, SLAs, and customer-facing processes. The role also includes coaching frontline teams, producing post-mortems, tracking commitments, and driving systemic improvements that reduce resolution times and improve customer satisfaction.