Top Tech Jobs & Startup Jobs in Chicago, IL

Provide strategic employee relations guidance to business leaders and People teams on investigations, performance management, misconduct, leaves/accommodations, and policy interpretation. Drive case management, documentation, analytics to identify trends, advise on risk, support DEI, develop manager toolkits, and partner cross-functionally to improve ER processes and training.

Handle complex, multi-channel customer inquiries and escalations related to billing, renewals, cancellations, and Samsara products. Mentor teammates, analyze trends, lead cross-functional initiatives, and improve support processes to ensure high customer satisfaction.

Own technical pre-sales for large enterprise customers: demonstrate Samsara IoT hardware and cloud, design solutions, run POCs and installations, integrate via APIs, build dashboards and custom reports, mentor SEs, and partner with sales to close complex deals.

Partner with regional sales to lead technical pre-sales for enterprise customers: map requirements to solutions, run hardware POCs and SaaS dashboard setups, support API integrations, mentor other SEs, and drive complex deal execution and project delivery.

Manage strategic, named enterprise accounts end-to-end: prospect, qualify, run POCs/trials, negotiate multi-stakeholder pricing, and close $100k–$500k deals while building executive/CXO relationships and representing Samsara’s product portfolio.

Lead strategic sourcing and supplier relationships for direct hardware commodities. Run negotiations, NPI sourcing, should-cost and cost-down programs, supply-continuity and dual-source strategies, and supplier performance management. Partner cross-functionally with Engineering, Product, Finance, Planning, Legal, and Operations. Mentor analysts and supply managers, deploy procurement analytics and AI use cases, and drive measurable cost and supply outcomes across global suppliers and contract manufacturers.

Design, deliver, and scale onboarding and ongoing enablement programs for Customer Success and Renewals. Build multi-modal training (eLearning, virtual workshops, AI-led activities), partner with managers to improve time-to-productivity, iterate using learner feedback and data, and embed Samsara cultural principles across global teams.

Develop, train, and optimize computer vision and ML models (particularly video-based safety) using petabyte-scale camera and sensor data. Deploy and optimize models for backend and edge inference, collaborate with cross-functional teams, and translate customer needs into scalable ML/CV solutions.

Lead BizOps & Strategy for New Products Specialist Sales, own multi-year scaling plans, reporting, forecasting, territory design, and cross-functional initiatives. Manage analysts, develop executive-ready narratives, pull and analyze data from multiple sources, leverage AI/automation, and drive GTM, adoption, and performance improvements globally.

Build automated reliability and self-healing platform tooling to protect production at scale. Improve incident management, reduce alert noise, evolve observability (monitoring, SLOs, performance detection), and develop AI-driven operational automation. Partner with product teams to diagnose reliability gaps, drive incident prevention, and champion operational excellence and best practices across engineering.