Administer and optimize Workday Financial Management, including configuration, reporting, calculated fields, dashboards, security, integrations, data loads, testing, and release support. Partner with Finance stakeholders to translate requirements into scalable solutions, troubleshoot issues, maintain production and sandbox environments, support audits and access management, and improve processes. The role also contributes to project and backlog management, documentation, end-user training, data quality, compliance, and continuous improvement initiatives.

Serves as the liaison between business operations, IT, and vendors. Builds stakeholder relationships, translates operational needs into technology solutions, coordinates technology projects and implementations, aligns IT investments with business objectives, and supports business applications and process improvements. Requires strong communication, organizational, analytical, documentation, and influencing skills, along with proficiency in Microsoft Office and familiarity with title and escrow platforms.

Develops enterprise agency sales and business relationships for title insurance services across national and multi-state accounts. Responsibilities include prospecting, consultative selling, account management, proposals, contract and pricing negotiations, sales forecasting, client training, market analysis, marketing campaigns, and coordination with internal teams. Maintains Salesforce activity records, monitors account performance, supports audits, and represents the company at industry events.