Top Tech Jobs & Startup Jobs in Chicago, IL

Lead pharmacy underwriting pricing strategies across retail, mail, specialty and rebate structures; support RFPs and renewals; coordinate with accounts, PBM (OptumRx), actuarial, finance and legal; present financial recommendations, participate in negotiations, maintain underwriting guidance and training, mentor colleagues, and track pricing initiatives to drive margin growth.

Lead design and delivery of scalable Amazon Connect voice and chat solutions. Build Lambda-based integrations, integrate Lex bots and external systems, optimize routing/queues, ensure high availability and monitoring, lead production support, RCA, and continuous improvement for contact center platforms.

The Director will define AI strategies, lead development of AI agents, drive engineering enablement, and ensure solutions meet business objectives while aligning with enterprise standards.

Serve as the technical product owner: prioritize and groom backlog, write acceptance-criteria user stories, plan releases, collaborate with stakeholders and delivery teams, and drive sprint goals to deliver product value aligned to roadmap and vision.