Top Tech Jobs & Startup Jobs in Chicago, IL

Manage a portfolio of customer accounts across onboarding, adoption, engagement, retention, renewals, and expansion. Monitor customer health and usage, identify risks, deliver business reviews, coordinate internally, maintain accurate CRM records, and provide informal guidance to newer team members. This senior individual contributor role independently manages moderately complex customer relationships and ensures consistent execution of Customer Success processes.

Manage and grow key customer accounts, develop strategic account plans, achieve sales targets, identify new business opportunities, build customer relationships, tailor solutions, lead contract negotiations, and collaborate with cross-functional teams to drive revenue growth and customer satisfaction.

Manage and grow accounts for portable gas detection products across a multi-state territory. Build customer and distributor relationships, identify cross-sell opportunities, provide technical support and solutions, drive sales through the CRM (Salesforce), negotiate and close deals, and travel approximately 50% by vehicle to support customers and channel partners.