Top Tech Jobs & Startup Jobs in Chicago, IL

Happiness Engineers at Automattic provide customer support through email and live chat, advocate for customers, and help improve the customer experience. They are self-starters with customer service experience and WordPress knowledge, contributing to operational efficiencies and new initiatives.

The Support Engineer, VIP at Automattic provides advanced technical support for enterprise customers, troubleshooting complex issues and escalating urgent tickets while collaborating with internal teams.

Own end-to-end sales for larger agency and mid-market WordPress hosting customers. Lead technical and business discovery, craft proposals and pricing, negotiate contracts, manage multi-stakeholder deals, and use AI tools and HubSpot for pipeline management. Collaborate cross-functionally to ensure onboarding, expansion, and strategic account growth against an individual quota.

Full-cycle, consultative seller for mid-market and agency new business: manage opportunities from discovery through close, maintain pipeline in HubSpot, prepare proposals/pricing, use AI tools for research and insights, collaborate with Solutions/Support/Product, hit individual revenue quota, support onboarding and expansion.

Provide high-touch executive support to the CEO: manage calendars, communications, travel, meetings, and project logistics; anticipate needs, triage priorities, research and prep for meetings, interface with high-profile partners, and invent workflow improvements while operating discreetly in a remote, global environment.

The Account Executive for Public Sector drives revenue growth by securing new clients, managing accounts, and developing sales strategies specifically for government organizations.

The Technical Account Manager will manage publisher migrations, support publishers post-launch, build relationships, and improve processes while collaborating with a team.

The Strategic Finance Manager will partner with stakeholders to analyze financial data, drive growth through strategic recommendations, and oversee business reviews and forecasting models.

Lead product direction and execution for a payments area at scale. Improve onboarding, checkout, refunds, payouts, reporting, and reliability. Use data and merchant feedback to prioritize, work closely with engineering, design, and partners (Stripe, PayPal), triage incidents, and communicate progress and tradeoffs to stakeholders.

As the Senior Social and Community Strategist, you will manage social strategy, community engagement, employee advocacy, content production, and crisis response while enhancing brand presence across various digital platforms, particularly LinkedIn.