Top Tech Jobs & Startup Jobs in Chicago, IL

Owns Airbnb Luxe’s end-to-end new listing onboarding operations, including acquisition strategy, pipeline health, process improvement, tooling, budgets, vendors, metrics, and cross-functional programs. The role partners with Sales, Product, and technical teams, diagnoses performance gaps, develops durable operational systems, and represents the team in leadership settings. Candidates need extensive operations or program management experience, strong analytics capabilities, hands-on Salesforce expertise, and experience managing funnels, vendors, and budgets in high-growth environments.

Lead cross-functional initiatives to drive regional business objectives for the Americas. Own conception, execution, and measurement of growth and optimization programs; run business operations meetings; analyze data to surface insights and recommendations; present performance narratives to senior leaders; partner with product, marketing, legal, and operations to scale global initiatives.

Lead Airbnb’s community policy strategy, focusing on anti-discrimination and safety. Develop scalable policy frameworks, guide implementation, evaluate effectiveness through data and research, and advise leadership on time-sensitive trust and safety issues. Partner cross-functionally with Operations, Legal, Product, Communications, Public Policy, Design, and Supply teams to address complex risks and improve experiences for hosts and guests globally.

Lead and scale Airbnb’s US and Canada influencer affiliate program, managing influencer relationships, recruitment, onboarding, content, payments, campaigns, budgets, reporting, and ROI. Develop editorial calendars and marketing briefs, collaborate with media and cross-functional teams, amplify influencer content through paid social, pilot new growth tactics, and present performance insights and recommendations to leadership.

Owns monthly intercompany and consolidation accounting, including journal entries, reconciliations, funding, settlements, foreign currency adjustments, and eliminations. Partners with Treasury, Tax, and Finance teams to resolve imbalances, support audits, improve controls, automate close processes, and maintain audit-ready documentation. Requires flexibility during month-end close and collaboration across global entities.

Build backend services, APIs, data systems, metrics, recommendations, and reporting features for Airbnb’s payments and Earnings Dashboard products. Translate product, compliance, and regulatory requirements into reliable code; improve performance, conversion, engagement, and availability; implement experimentation and observability; and collaborate with Product, Design, Data Science, Finance, Legal, and engineering teams.

Lead strategic finance and analytics for Airbnb’s Membership program. Build financial models, business cases, ROI frameworks, forecasts, KPIs, and performance reporting to guide investment decisions. Analyze large datasets, evaluate program economics, and translate insights into executive-ready recommendations. Partner with product, business operations, analytics, data science, and finance leaders to shape growth strategies, establish analytical foundations, and drive alignment in an ambiguous, fast-paced environment.

Leads large-scale business process improvement initiatives across Community Support, using Lean Six Sigma, systems thinking, process simulation, statistical controls, AI prototyping, and workflow automation. Designs measurable, AI-ready processes, partners with Product, Engineering, Data, and Operations, drives change adoption, develops team capabilities, and communicates outcomes to senior leadership. The role requires extensive process improvement and customer support operations experience, advanced analytics, and up to 20% travel.

Leads large, cross-functional business process improvement initiatives for Community Support. Responsibilities include process analysis and design, Lean Six Sigma improvement, AI readiness and automation, process simulation, KPI and statistical control implementation, change management, and transition of solutions to operations. Partners with Product, Engineering, Data Analytics, Policy, and Operations teams to deliver measurable improvements in efficiency, customer experience, and process quality.

Build and scale Airbnb’s AirChatUI AI prototyping harness and native macOS/iOS applications. Lead architecture and implementation across web prototyping, iOS deployment, AI agent integrations, AirChat tooling, and Kyber platform integration. Develop declarative UI features, collaborate with infrastructure, product, security, and design teams, and establish scalable iOS patterns. Enable designers and product managers to create production-oriented prototypes while maintaining quality, accessibility, performance, availability, and release standards.