Top Tech Jobs & Startup Jobs in Chicago, IL

Provides 24/7 technical product support to radio and television customers through phone and email. Troubleshoots software, hardware, network, system, audio, and database issues; documents customer interactions; researches corrective actions; writes technical documentation; recommends performance improvements; and collaborates with internal teams to enhance products. The role requires customer service, prioritization, multitasking, and knowledge of broadcast systems, Windows, networking, and radio automation software.