Top Tech Jobs & Startup Jobs in Chicago, IL

Lead and scale enterprise customer success for a cybersecurity SaaS provider: optimize customer lifecycle, reduce churn, drive renewals and expansion, build CS operations and reporting, engage executives on complex issues, and align cross-functionally to improve adoption and product outcomes.

Manage corporate income tax across the Americas, handling compliance, reporting, provision preparation (IAS 12/ASC 740), cash tax forecasting, audits, and international tax matters (CbCR, Pillar 2, treaties). Coordinate with internal teams and external advisors, monitor tax law changes, drive process improvements including AI adoption, and support tax planning and financial reporting inputs.

The Channel Marketing Manager will drive partner marketing programs to enhance growth, pipeline generation, and partner engagement for Sophos North America, focusing on high-priority partners and executing collaborative strategies with sales and marketing teams.

Partner with Sophos Technology Group to build and maintain financial plans, P&L oversight, expense and headcount management, dynamic financial models, variance analysis, and process improvements using AI and BI tools. Support month-end processes, cost optimization initiatives, and cross-functional finance projects.

Negotiate and manage customer-facing commercial agreements across the Americas, including subscription agreements, MSAs, SOWs, amendments, renewals, and partner contracts. Review and redline customer paper, partner with Sales and Deal Desk to support deal velocity, escalate legal issues to counsel, maintain templates and playbooks, track negotiation pipelines, identify trends, and support CLM and process improvements.

Manage and develop the Finance System Support team to maintain and improve core finance systems (SAP and related apps). Oversee day-to-day support, month-end readiness, access and controls, release cycles, change management, testing, and stakeholder communications. Partner with finance, IT, and vendors to resolve issues, deliver enhancements, and support AI-enabled finance initiatives while ensuring alignment with audit, compliance, and business requirements.

Transform SOC operational data into actionable insights to improve MDR service delivery. Analyze workflows, identify gaps and trends, define performance metrics, validate improvements, integrate AI into analysis, conduct root-cause investigations, and collaborate with cross-functional teams to enhance quality, efficiency, and customer experience.

Partner with Americas sales leadership to design, deliver, and measure GTM enablement programs. Build AI-enabled sales readiness, create field-ready playbooks and training, facilitate workshops and coaching, manage program execution, maintain content governance, and use CRM and enablement data to track adoption and impact.

Design, build, and govern Anaplan models for territory, quota planning, and incentive compensation. Lead end-to-end model development, define data flows and integrations (Salesforce, Snowflake, ERP), optimize performance and scalability, manage lifecycle and ALM, support UAT and production, and partner with stakeholders, IT, and data teams.