Top Tech Jobs & Startup Jobs in Chicago, IL

Manage a defined customer portfolio by serving as the primary contact, entering and updating shipment orders, quoting opportunities, monitoring coverage, ensuring billing accuracy, and supporting customer retention and growth. Collaborate with internal teams on service delivery, business implementations, process improvements, customer reviews, and standard operating procedures while maintaining strong customer experience and communication.

Handle account billing disputes and unpaid invoices by analyzing root causes, communicating with clients and internal teams, negotiating payment solutions, escalating complex cases, and proposing process improvements while maintaining quality standards and developing collections expertise.

Supports executive and senior leaders by aligning people strategies with business objectives. Leads workforce planning, organizational design, talent management, succession planning, leadership development, performance management, change management, and employee engagement initiatives. Uses workforce analytics and talent metrics to inform decisions, coaches leaders, facilitates organizational effectiveness, and collaborates with HR Centers of Expertise across a global, matrixed organization.

Lead customer-facing analytics to turn multi-source data into actionable insights that drive growth and retention. Embed analytics in sales cycles, build dashboards and playbooks, translate business questions into solutions, capture customer needs, deliver trainings and demos, combine internal and industry signals to craft market perspectives, and engage with strategic customers and industry forums.

The Business Development Manager will grow new business opportunities, support sales teams, build relationships with internal groups, and lead strategic discussions with clients.

The Senior Sales Executive is responsible for generating and closing new accounts, building relationships, problem solving, and selling logistics services.

Leads design and development of complex commercial software for Documents and Customs services. Translates business requirements into technical architectures, builds scalable and secure applications, improves testing and CI/CD practices, troubleshoots production issues, and evaluates AI-assisted development tools. The role also mentors engineers, leads code reviews, drives engineering process improvements, collaborates across teams, and communicates technical strategies, tradeoffs, and recommendations to stakeholders and leadership.

Principal Software Engineer responsible for architecting and delivering scalable full-stack systems for documents and customs services. The role includes designing microservices and distributed architectures, developing frontend and backend components, integrating AI and automation, optimizing databases and APIs, managing cloud-native deployments, troubleshooting production systems, and guiding engineering teams. The engineer will collaborate with product, UX, data science, and engineering stakeholders while mentoring teams and driving technical standards, reliability, and innovation.