Top Tech Jobs & Startup Jobs in Chicago, IL

Drives growth for F5 partner solutions by collaborating with sales teams, customers, and partner stakeholders. Builds pipeline, identifies target accounts, supports large transaction sales cycles, delivers presentations and training, forecasts sales, develops go-to-market plans, and coordinates legal and financial agreements. Serves as a subject matter expert while influencing executives, technical teams, procurement, and internal leadership to expand business and exceed sales targets.

Leads Professional Services delivery for customer experience technology solutions across an assigned region. Oversees team performance, development, utilization, profitability, service quality, and client satisfaction. Partners with Sales, architects, engineers, technology vendors, and executives on estimates, strategic planning, solution reviews, and escalations. Develops complex project plans, supports enterprise technology implementations, and drives adoption of AI-enabled practices. The role includes approximately 15% billable strategic oversight and requires travel to company or client locations as needed.

Implements and supports enterprise AI infrastructure platforms across client environments. Configures Kubernetes, workload schedulers, GPU resource governance, containers, observability, security, and related platform services. Performs discovery, deployment, integration, upgrades, troubleshooting, validation, documentation, and knowledge transfer. Collaborates with cross-functional technical teams, contributes to implementation plans and Statements of Work, manages project deliverables, and provides client-facing consulting support. Travel and occasional extended or weekend work may be required.

Leads complex, high-value proposals from opportunity assessment through submission and post-submission activities. Coordinates cross-functional teams, manages schedules, compliance, reviews, risks, content, pricing inputs, and final production. Develops win strategies, writes persuasive responses, uses approved generative AI tools, mentors proposal staff, and improves department processes, templates, training, and content libraries.

Leads end-to-end proposal responses for RFPs, RFIs, RFQs, and related solicitations. Coordinates sales, technical, pricing, legal, contracts, partners, and vendors; manages schedules, compliance matrices, color team reviews, content development, AI-assisted drafting, final production, and submissions. Supports post-submission activities, debriefs, lessons learned, and process improvement while developing persuasive, compliant responses that improve win rates and revenue.

Leads CDW’s AI advisory consulting portfolio, including strategy, governance, operating models, adoption, prioritization, and roadmaps. Develops consulting methodologies, delivery frameworks, sales enablement, and thought leadership. Advises executives and customers, leads complex presales pursuits, shapes proposals and business cases, oversees delivery quality and risk, evaluates technical feasibility, and mentors consulting and presales teams.

Designs, implements, validates, benchmarks, troubleshoots, and supports accelerated compute and high-performance storage infrastructure for enterprise AI workloads. Conducts discovery, migrations, installations, configuration, testing, documentation, and client knowledge transfer. Collaborates with project managers, architects, sales teams, partners, and stakeholders to manage scope, timelines, risks, and deliverables. The role requires client-facing consulting, technical documentation, infrastructure troubleshooting, occasional overtime, and travel to client sites or company locations.

Leads technical pre-sales architecture for complex security solutions serving public-sector and commercial customers. Translates business, security, compliance, and technical requirements into solution designs, bills of materials, statements of work, estimates, pricing, assessments, and deployment plans. Conducts discovery sessions, architecture workshops, solution reviews, and customer presentations while partnering with sales, delivery teams, and security vendors. Mentors architects and sellers, supports regional customer activity, and travels throughout the Southeast as needed.

Implements, validates, troubleshoots, and optimizes high-performance AI network fabrics supporting GPU clusters and distributed workloads. Configures InfiniBand, Ethernet, RoCE, routing, congestion management, telemetry, cabling, and fabric-management systems. Performs installation, burn-in, performance testing, documentation, knowledge transfer, and client handoffs. Contributes to statements of work, implementation plans, and solution validation while managing project scope, schedules, budgets, and customer communication.

Provides L2/L3 support, administration, monitoring, troubleshooting, and optimization for cloud contact center platforms including Five9, NICE CXone, Webex Contact Center, and Cognigy. Resolves voice, routing, IVR, integration, reporting, and agent issues; manages incidents, changes, SLAs, root-cause analysis, documentation, and customer communications. Participates in 24/7 operations, on-call rotations, major incident response, maintenance, automation, and continuous service improvement for enterprise managed-services customers.