Lead the transformation of customer experience in financial services by developing digital strategies, engaging with C-suite stakeholders, and guiding cross-functional teams to enhance customer engagement and satisfaction.

The P&C Core Insurance Transformation Engagement Director leads transformation initiatives in property and casualty insurance, managing large-scale programs and ensuring alignment with strategic objectives. They implement governance, oversee the full SDLC, and drive delivery across core insurance platforms while building strong client relationships and leading high-performing teams.

Design and implement AI-driven applications using Verint technology, working with cross-functional teams to enhance customer experience and operational efficiency.