Top Tech Jobs & Startup Jobs in Chicago, IL

Define product vision and roadmap for enterprise AI readiness within Microsoft Security. Lead cross-functional teams to build secure, customer-facing experiences across identity, devices, data, governance, and cloud, measure adoption via telemetry, engage customers and stakeholders, and drive go-to-market and operational excellence.

Leads Site Reliability Engineering teams responsible for reliability, availability, incident response, disaster recovery, automation, telemetry, security, and compliance for Microsoft Substrate services in regulated environments. Establishes SLOs and SLIs, drives operational excellence, participates in on-call rotations, leads post-incident improvements, develops senior engineers, and influences cross-organizational engineering strategy.

Lead solution sales for Microsoft Security with enterprise customers: identify opportunities, build solutions and business cases, manage senior relationships and pipeline, collaborate with partners and internal teams, forecast and pursue high-potential accounts, and obtain relevant product/role certifications.

Design and assess secure systems for Microsoft business operations: perform threat modeling and security design assessments, drive risk-based architecture decisions, communicate risk, mentor teammates, and ensure compliance with security policies and screenings.

Serves as the primary engineering contact for strategic Azure customers, resolving critical and complex cloud incidents, troubleshooting enterprise applications and infrastructure, conducting root-cause analysis, and providing proactive architecture and deployment guidance. Partners with support, engineering, product, and customer success teams to mitigate incidents, drive corrective actions, communicate with customers, and relay product feedback to Azure engineering groups.

Design, implement, debug, and ship features for Azure Storage front end at cloud scale. Drive design, dependency identification, automation, reliability, observability, and on-call incident response while collaborating with stakeholders and mentoring engineers.

Leads end-to-end AI model capacity programs, including demand management, prioritization, allocation, governance, forecasting, and resource optimization. The role coordinates Engineering, Finance, Product, Capacity Planning, Sales, and executive stakeholders; establishes operating processes and governance; develops dashboards and executive reporting; identifies risks and bottlenecks; and drives automation and continuous improvement to scale AI capacity operations and support customer and business outcomes.

Leads technical customer engagements for cloud, AI, infrastructure, and security transformations. Advises customers, conducts solution demonstrations and proof-of-concept sessions, supports complex integrations and deployments, shares technical expertise through mentoring and events, and develops strategic customer success and win plans with account and marketing teams.

Leads Microsoft’s strategic healthcare and life sciences accounts, driving AI and technology transformation, executive relationships, commercial negotiations, competitive displacement, account growth, and customer outcomes. Oversees complex portfolios, develops multi-year strategies, manages cross-functional teams, and coaches senior sellers and account leaders while strengthening succession and organizational capabilities.

Manages strategic customer accounts, develops and executes account plans, drives Microsoft revenue and solution adoption, and leads digital transformation engagements. Builds executive relationships, identifies upsell and cross-sell opportunities, coordinates internal teams and partners, addresses customer risks, and presents value propositions aligned with customer business objectives. Maintains strong knowledge of Microsoft’s solutions and assigned industries while achieving revenue, consumption, and customer satisfaction targets.