The Client Growth Manager drives upsell and growth in existing accounts, manages a portfolio, and ensures customer retention through strategic relationships and effective upsell initiatives.

The Account Manager drives upsell and retention within a portfolio of strategic accounts, focusing on expanding usage and driving account growth through proactive renewals and relationship building with clients.

Manage a portfolio of customers to ensure successful onboarding, product adoption, and growth. Identify upsell opportunities, flag risks, deliver virtual demos, analyze usage metrics, collaborate with Sales, Product, Marketing, and Support, and mentor peers while optimizing processes to maximize net revenue retention.