Top Tech Jobs & Startup Jobs in Chicago, IL

Senior executive leading a Customer Success organization for enterprise Life Sciences accounts. Own portfolio health, retention, adoption, and growth; scale Signature Success frameworks; build and coach high-performing CSM teams; engage C-suite stakeholders; align cross-functionally with Sales, Product, and partners; drive metrics (NNAOV, attrition, CCR, NPS/CSAT) and operational excellence; travel regionally up to 50%.

Drive adoption and growth of Agentforce, Data Cloud, and the Salesforce Platform by partnering with customers to align AI and data capabilities to business objectives. Lead consultative discovery, engage business and technical stakeholders, navigate commercial and enterprise buying cycles, and collaborate with internal teams to deliver multi-cloud AI solutions that expand platform adoption and measurable AI-driven outcomes.

The Slack Proactive Monitoring Engineer ensures system performance and reliability by monitoring metrics, triaging alerts, and coordinating customer support. Responsibilities include anomaly detection, proactive outreach, and partnership with incident management and engineering teams for issue resolution.

Own onboarding, implementation, and adoption of the Qualified Agentic Marketing Platform. Design integrations with Salesforce and marketing automation, build conversational flows and qualification logic, enable customers on AI-driven inbound pipeline strategies, analyze engagement and pipeline impact, conduct executive reviews, and drive expansion and product feedback to improve outcomes.

The Account Executive will focus on developing relationships with customers in the consumer business services sector, driving satisfaction and growth. Responsibilities include account planning, strategy formation, and building key stakeholder relations.

As an Enterprise Account Executive, you'll drive sales of the Salesforce Customer 360 platform, manage key accounts, and ensure customer satisfaction. Responsibilities include developing relationships, coordinating resources, and driving account strategy.

Work with research scientists to productionize generative AI and agentic systems: build ML tools and pipelines, design and deploy scalable cloud services (APIs, UIs), debug full-stack deployments, and ensure security and production readiness.

Serve as a trusted advisor and solution architect for enterprise Salesforce customers, specializing in Data 360. Lead discovery, requirements definition, architecture, system design, process documentation, risk management, stakeholder presentations, and complex workstreams. Guide customers in adopting emerging technologies and AI toolchains, resolve implementation roadblocks, manage expectations, and drive program strategies toward measurable business outcomes. The role requires extensive Salesforce and Data 360 expertise, strong consulting and communication skills, and up to 50% travel.

Leads enterprise experience design engagements from strategy through execution, guiding multidisciplinary teams, customer discovery, research, workshops, interaction and visual design, prototyping, and digital vision. Develops project scopes, roadmaps, and proposals; manages client relationships, team performance, scope changes, and stakeholder alignment. Mentors designers and uses AI tools to improve design outcomes. Requires extensive experience design consulting, enterprise transformation, client engagement, and team leadership.

Own technical architecture and hands-on implementation for enterprise Slack and Salesforce engagements. Design integrations, custom apps, workflows, and configurations using APIs, webhooks, middleware, and scripting. Lead technical workshops, document architecture and deployment practices, troubleshoot implementations, and ensure secure, scalable, maintainable solutions. Support post-launch adoption and develop reusable delivery patterns and AI-native tooling while partnering with customers, solution designers, and delivery managers.