Top Tech Jobs & Startup Jobs in Chicago, IL

Partners with HR business partners and leaders to deliver employee success programs, talent initiatives, organizational health reviews, and change management. Analyzes workforce trends, employee satisfaction, attrition, and organizational data using HR analytics tools. Leads HR projects, supports digital transformation and automation, coaches leaders and employees, improves service delivery, and collaborates with HR centers of excellence and operations teams.

Drive revenue growth and build client relationships using AI-driven solutions. Understand client needs and showcase how Salesforce's technology can address business challenges.

Leads strategic customer success for complex, multi-org Salesforce customers. Owns success plans, ROI-driven engagement, executive stakeholder relationships, resource mobilization, risk mitigation, renewals, and go-live support. Advises customers on Sales Cloud, Service Cloud, AI governance, Trust Layer practices, and Agentforce capabilities while mentoring team members and driving adoption, technical health, and business value.

Lead end-to-end customer engagements to define and deploy agentic AI strategy and solutions on Salesforce platforms. Own program management, adoption, stakeholder management, delivery coordination, and product feedback. Design AI/LLM solutions with responsible AI practices and drive measurable value; travel ~25% to customer sites.

Provide legal counsel for Salesforce AI products and research programs across product development, privacy, data protection, commercial agreements, and strategic transactions. Advise executives, engineers, and product managers; negotiate agreements with technology partners and service providers; support AI-related commercial escalations and transaction diligence; deliver client training; and build strong cross-functional relationships.

Own strategic customer success for complex, multi-org Salesforce customers. Develop ROI-driven success plans, manage executive stakeholders, coordinate internal resources, mitigate renewal and go-live risks, and improve adoption, technical health, and business value. Advise customers on AI governance, Trust Layer practices, and Agentforce capabilities while influencing alignment across business and technical teams. The role also mentors colleagues and supports enterprise Sales Cloud and Service Cloud transformations.

Manage strategic initiatives across Salesforce’s Real Estate and Workplace Services organization. Drive ambiguous, cross-functional projects; manage budgets, approvals, timelines, communications, change management, and process improvements. Develop scenario analyses, dashboards, executive presentations, and actionable plans involving AI, innovation, and workplace strategy. Partner with Real Estate, Finance, Procurement, Legal, Technology, Safety, and other global teams to improve operational performance and adoption.

Lead the architecture strategy for Salesforce’s large-scale Events Technology ecosystem, spanning registration, attendee experiences, marketing orchestration, identity, data, AI agents, content, and real-time analytics. Develop architectural standards, prototype complex solutions, conduct design reviews, resolve cross-team technical blockers, and influence product roadmaps. Partner with engineering, product, event marketing, and Salesforce platform teams while ensuring scalable, resilient systems for high-traffic events.

Supports Salesforce’s global investor relations program by responding to investors and analysts, preparing earnings and executive communications, conducting financial modeling and benchmarking, monitoring research and shareholder trends, managing investor databases, developing AI workflows, and coordinating conferences and roadshows.

Support Salesforce’s global investor relations program by responding to investors, preparing earnings and executive communications, monitoring research and sentiment, maintaining investor databases, coordinating conferences and roadshows, conducting financial modeling and benchmarking, tracking shareholder ownership, and developing Agentforce AI workflows to improve team responsiveness.