Top Tech Jobs & Startup Jobs in Chicago, IL

Manages strategic relationships with high-value Salesforce customers, ensuring adoption, platform health, renewal, and expansion. Acts as a trusted advisor to business and technical stakeholders, coordinates Signature Success deliverables, conducts usage reviews, manages risks and major incidents, and recommends solutions aligned with customer goals. The role requires Marketing Cloud expertise, strong communication and consulting skills, AI literacy, and the ability to translate technical concepts into business value.

Own customer success for high-value Salesforce Marketing Cloud customers, serving as a strategic advisor and primary accountability point. Drive adoption, platform health, renewals, expansion, stakeholder alignment, quarterly reviews, incident communications, and value realization. Partner with Sales, Engineering, and Product Management while applying marketing operations expertise across retail and consumer goods customers. The role requires strong SaaS, Marketing Cloud, consulting, communication, and AI literacy capabilities.

Leads global sales planning and strategy, including growth targets, capacity allocation, resource optimization, performance analysis, and executive reporting. Partners with Finance, Product, HR, Renewals, and other functions to support go-to-market decisions and improve planning methodologies. Oversees strategic initiatives involving seller productivity, capacity reporting, AI adoption, and business performance. Manages a distributed US and European team, develops talent, and presents insights to senior executives and the Board.

Leads Salesforce Slack sales for the State and Local Government segment. Manages, recruits, coaches, and develops Account Executives; sets go-to-market strategy; drives enterprise customer engagement, sales campaigns, demand generation, forecasting, and quota attainment. Builds executive and cross-functional relationships, leads complex account teams, and ensures strong customer outcomes in a matrixed environment.

Sells Salesforce Signature Success Plans to financial services customers, managing pipeline, forecasting revenue, achieving bookings and growth targets, and presenting tailored value propositions. Builds internal and external relationships, supports complex deals, evangelizes Success Cloud products, and collaborates with account teams, marketing, legal, pricing, product, and delivery stakeholders. Requires up to 20% travel.

Design and build scalable, cloud-native services for Salesforce’s AI Trust and Governance organization. Provide technical leadership across architecture, distributed systems, systems programming, and platform innovation. Lead features end to end, solve scalability challenges, develop comprehensive tests, debug defects, support releases, and mentor engineers through design and code reviews. Collaborate cross-functionally with engineering, product, architecture, and platform teams.

Leads and develops a team of Account Executives, including recruiting, hiring, training, coaching, sales strategy, forecasting, and performance monitoring. Engages with enterprise clients and C-level stakeholders, leads sales campaigns and demand generation, resolves client concerns, and collaborates cross-functionally to drive customer engagement, revenue growth, and team success.

Own a portfolio of customer renewals, strengthen executive relationships, negotiate contracts, reduce churn, and identify expansion opportunities. The role manages account communications, pricing presentations, forecasts, account metrics, customer issues, and cross-functional coordination. It also serves as the primary contact for account management matters and supports timely solution delivery while collaborating with sales to grow existing business.

Drive growth within strategic higher education accounts by generating pipeline, expanding existing customer relationships, engaging executive stakeholders, developing account strategies, coordinating internal Salesforce resources, and communicating Salesforce’s value proposition. The role focuses on full-cycle enterprise sales, new business development, customer satisfaction, account planning, and aligning Salesforce solutions with customer objectives.

Owns a portfolio of high-risk enterprise customers, leading escalations, coordinating cross-functional resources, and driving issue resolution to prevent churn. Builds executive relationships, provides consultative guidance, analyzes root causes and trends, improves risk-management processes, and communicates resolution status. Requires strong Salesforce ecosystem and enterprise technology knowledge, cross-cloud customer experience, strategic influence, negotiation, and the ability to manage complex, high-volume workloads.