Top Tech Jobs & Startup Jobs in Chicago, IL

Drive growth within strategic higher education accounts by generating pipeline, expanding existing customer relationships, engaging executive stakeholders, developing account strategies, coordinating internal Salesforce resources, and communicating Salesforce’s value proposition. The role focuses on full-cycle enterprise sales, new business development, customer satisfaction, account planning, and aligning Salesforce solutions with customer objectives.

Owns a portfolio of high-risk enterprise customers, leading escalations, coordinating cross-functional resources, and driving issue resolution to prevent churn. Builds executive relationships, provides consultative guidance, analyzes root causes and trends, improves risk-management processes, and communicates resolution status. Requires strong Salesforce ecosystem and enterprise technology knowledge, cross-cloud customer experience, strategic influence, negotiation, and the ability to manage complex, high-volume workloads.

Generates new business pipeline through outbound prospecting and cold calling across existing and prospective Salesforce accounts. Researches business lines, personas, and decision-makers; partners with account teams to source opportunities; manages inbound leads and early-stage prospects; and completes intensive sales training. The role requires strong communication, goal orientation, account research, and the ability to manage multiple priorities in a high-volume environment.

Own and exceed quota for Salesforce Sales Performance Management products across Federal, State and Local Government, and Higher Education customers. Build sales strategy, manage complex enterprise sales cycles, lead executive discovery, coordinate with account teams and partners, navigate public-sector procurement and compliance, maintain pipeline forecasts, and expand pilot deployments into enterprise rollouts.

Leads Salesforce’s standalone selling price program and revenue recognition strategy, including ASC 606 analysis, methodology, reporting, controls, audit support, technical accounting memos, system projects, automation, and acquired-entity integration. Partners with Finance, Sales, Pricing, Product, Business Technology, auditors, and vendors to evaluate new deal models, pricing, packaging, and go-to-market initiatives. The role requires advanced data analysis, SOX compliance expertise, strong communication, and project management skills.

Lead enterprise AI and solutions architecture across agent orchestration, MCP capabilities, semantic data, headless Salesforce experiences, AI-assisted development, and AI governance. Advise C-suite stakeholders, resolve platform-fit ambiguity, collaborate with pre- and post-sale teams, and remain engaged through delivery, including recovery of stalled enterprise rollouts.

Leads Salesforce Customer Success readiness for platform evolution, security mandates, acquisitions, AI-driven change, and new product launches. Builds enterprise-wide NPI, governance, readiness, enablement, and adoption frameworks; partners with Product, Engineering, Platform, and Security executives; translates technical change into customer and operational impact; and uses customer, support, adoption, risk, and product data to guide priorities and influence roadmaps.

Leads Cloud Success strategy, operations, AI transformation, analytics, experience design, organizational planning, executive communications, and cross-functional execution. Builds scalable operating systems, dashboards, AI-enabled tools, and processes that improve employee productivity, customer experience, decision-making, and organizational alignment. Serves as a strategic executive partner to the EVP of Cloud Success and shapes the function’s enterprise narrative and measurable business impact.

Manages strategic public-sector customers using Tableau and Salesforce, serving as the primary accountability point for adoption, value realization, renewals, expansion, technical health, and incident coordination. Builds executive relationships, tracks platform usage, leads enablement and business reviews, recommends improvements, and translates technical concepts into business outcomes. Escalates complex data, integration, automation, and configuration issues while partnering with Sales, Engineering, and Product teams.

Own product positioning, messaging, narratives, competitive strategy, and adoption programs for Salesforce Sales Cloud. Partner with Product, Sales, Marketing, Communications, Customer Success, analysts, and other stakeholders to translate technical roadmaps and customer needs into compelling market stories. Lead cross-functional alignment, develop customer-facing content, support product launches and enablement, and drive customer adoption and value realization.