Top Tech Jobs & Startup Jobs in Chicago, IL

Manage and nurture a portfolio of law firm clients for DMS and drafting solutions. Lead onboarding, training, and adoption; coordinate with support, product, and development teams; track usage and satisfaction metrics; advocate client feedback for product improvements and drive retention strategies.

Lead development of NLP and ML solutions for large-scale legal, news, financial, and business corpora. Build, train, evaluate, and deploy traditional and deep learning models (including LLMs), design scalable pipelines, evaluate SOTA tools, partner with product and engineering teams, and mentor junior staff while contributing to model monitoring and production best practices.

Provide deep technical product knowledge and demonstrations, respond to RFPs/RFIs and security questionnaires, build proofs of concept and sales enablement materials, run webinars and trainings, collaborate cross-functionally to solve customer problems and drive sales. Writing and public-speaking intensive; frequent client-facing demos and up to ~25-30% travel.

Manage a portfolio of strategic enterprise accounts to drive adoption, scale, and value from an AI SaaS solution. Lead onboarding, success plans, QBRs, health checks, change management, and cross-functional advocacy to identify upsell, mitigate risk, and ensure retention. Track AI adoption and usage metrics and translate them into value stories for clients and internal stakeholders.

Review, edit, and audit AI-assisted legal opinions and caselaw content for accuracy. Identify legal issues, determine precedential impact, apply history/treatment lettering, verify source material, meet production targets, resolve complex editorial questions, and suggest guideline or workflow improvements.

Partner with corporate legal departments to design and implement AI-driven workflows and LexisNexis solutions. Conduct demos, trainings, executive briefings, and workshops; advise on AI adoption and governance; identify expansion opportunities; collect client feedback and relay product recommendations. Travel frequently to support client engagements.